MUKUL VERMA
Technical Consultant
Noida
Summary
Competent Technical Consultant offering wealth of experience in Supporting Highly Critical Trading Application. Adept at implementing, customizing, and supporting order/execution management systems – Charles River. Highly skilled in dealing with portfolio managers, executives, compliance personnel and operations, and have a deep understanding of their day-to-day business requirements and work-flows. Hold good business knowledge of financial products and Trade Life-cycle.
Overview
14
14
years of professional experience
1
1
Language
Work History
Technical Consultant
Fidelity International
03.2016 - Current
- Experienced in Securities and Capital Market Domain with well-versed knowledge on Trade Life cycle system.
- Well versed with ITIL process including Service management, Change management, Problem management, Code deployments, handling incident/tickets, working on LIVE Production system.
- Data Analyst to triage Position, Transaction, Securities, Benchmark, Pricing data in case of batch failures in Charles River IMS.
- Performing Quarterly Disaster Recovery for Charles River IMS Application as part of Business Continuity Testing.
- Configuring business and technical alerts using monitoring tools like Geneos and improving monitoring setup.
- Handling Job failures, RCA (root cause analysis).
- Incident Management: Creating, Working and closing incidents using ticketing tool.
- Focus on automation of manual activities, feed and data load processes, enhancements and code fixes.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Reduced downtime and improved productivity by providing timely technical support to business, addressing their concerns and solving problems quickly.
- Contributed to continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
Technical Specialist
Paytm Noida
04.2013 - 03.2016
- Automating manual work by writing Python & Shell scripts reducing time spent on manual work by 12%.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Analyzing Server performance using UNIX and take necessary actions to avoid any impact on customer.
- Configuration Management activity, Release management activity. Organizing CAB meeting.
Assistant Technical Manager
Spice VAS Africa (Uganda) Ltd
03.2012 - 04.2013
- Streamlined workflows by identifying areas for process improvement and implementing strategic changes.
- Investigated system issues and implemented resolutions to reduce downtime.
- Improved systems with addition of new features and infrastructure.
- Performed thorough risk assessments prior to major system changes, minimizing potential disruptions and ensuring seamless transitions.
Senior Software Engineer
One97 Communication Ltd. Noida
04.2010 - 03.2012
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Enhanced software functionality by identifying and resolving complex technical issues.
Skills
Database - Oracle, MySql, DynamoDB
Languages - Python, Pandas, SQL, PL/SQL, Shell Programming
Operating System - Unix, Windows
Scheduling Tool - Autosys, Control-M, Crontab, Windows Scheduler
Tools & Application - Charles River (Trading Platform), SQL Developer, Geneos, Kibana, Splunk, Putty, SVN, Service Now, JIRA, Automation Anywhere, IBM Urban Deploy, Power BI, Jenkins
Application support
Process Automation
Technical Analysis
Educational Background
- Bachelor of Technology (Computer Science Engineering) from CET-IILM-AHL (Gr.Noida) affiliated to U.P.T.U Lucknow.
- All India Secondary School Certificate Examination (Science) from Guru Tegh Bahadur Public School, Meerut.
- High School from Guru Tegh Bahadur Public School, Meerut.
Disclaimer
I hereby declare that all above information is true to best of my knowledge and faith.
Timeline
Technical Consultant
Fidelity International
03.2016 - Current
Technical Specialist
Paytm Noida
04.2013 - 03.2016
Assistant Technical Manager
Spice VAS Africa (Uganda) Ltd
03.2012 - 04.2013
Senior Software Engineer
One97 Communication Ltd. Noida
04.2010 - 03.2012