Open To Work
Hi, I’m
Mukul Tiwari
Senior Software Tester / QA
Jaipur,Rajasthan
Work Preference
Summary
Senior Software Tester / QA specializing in Manual Testing of Web & Mobile Applications with strong domain expertise in LMS/LOS, Financial (Income Tax, GST, TDS), E-commerce, and Travel platforms. Skilled in SDLC/STLC, Test Case Design & Execution, Defect Management, API Testing, UAT, and Production Support. Hands-on experience with JIRA, Zoho Projects, Trello, Notion, Postman, SQL Server, and Browser DevTools. Familiar with Agile methodologies and AI-assisted testing using ChatGPT, with a proven ability to collaborate effectively with Developers, Business Analysts, and Clients to deliver high-quality software solutions
Overview
5
years of professional experience
2
Languages
Work History
PFL Technology
Sr. Software Tester / QA
03.2025 - Current
Job overview
- Actively involved in Web application testing for Loan Management System (LMS/LOS) during UAT and Production phases.
- Analyzed business and technical requirements to prepare detailed test scenarios and test cases.
- Executed end-to-end testing for NACH mandate integration within LMS/LOS, validating mandate creation, modification, cancellation, and auto-debit flows.
- Validated API & batch processing for NACH transactions, including error handling, retry logic, and reconciliation reports.
- Monitored browser DevTools (Network/Console) logs to validate NACH API responses and capture clientside errors.
- Performed Functional, Non-Functional, Regression, System, Re-Testing, and API Testing.
- Identified, logged, and tracked defects using defect management tools until closure.
- Worked closely with Business Analysts to understand workflows and validate requirements.
- Participated in client meetings, release planning, and final production validation.
- Verified bug fixes and ensured quality before production deployment.
- Suggested improvements in testing processes, test case design, and defect prevention strategies.
- Collaborated with Developers, Product Managers, and QA team members to ensure high-quality deliverables.
KDK Software Pvt. Ltd.
Software Tester / QA
06.2024 - 09.2024
Job overview
- Performed Web application testing for Income Tax, TDS, and GST financial domain applications.
- Executed manual testing during UAT and Production releases.
- Prepared and executed test cases based on business requirements.
- Logged defects, tracked issues, and coordinated with development teams for fixes.
- Actively involved in regression testing during version upgrades and releases.
Vidhema Technologies
Software Tester / QA
01.2022 - 02.2024
Job overview
- Involved in Mobile and Web application testing across different modules.
- Performed Functional, Regression, System, and API Testing.
- Prepared test plans, test cases, and test execution reports.
- Supported UAT cycles and Production issue validation.
- Maintained test documentation and defect tracking records.
ThinkStart Pvt. Ltd.
Software Tester / QA
09.2020 - 12.2021
Job overview
- Participated in Mobile and Web testing activities during SDLC.
- Executed test cases and reported defects.
- Supported QA documentation and test execution activities.
SAG Infotech Pvt. Ltd.
Technical Support Executive
11.2016 - 11.2017
Job overview
- Provided technical and software support for taxation applications.
- Handled customer queries and resolved application-related issues.
- Assisted clients with system usage and troubleshooting.
Education
Shekhawati Group of Institution
Bachelor of Computer Application
01.2016
Sophia Central School
12th from Commerce
01.2013
Rajasthan Public School
10th
01.2010
Skills
- Manual Testing
- Functional Testing
- Regression Testing
- System Testing
- UAT Testing
- API Testing (Postman)
- Production Support
- SDLC
- STLC
- Test Planning
- Test Case Design & Execution
- Defect Management (JIRA, Zoho, Trello)
- Requirement Analysis
- Bug Reporting
- Release Validation
- Browser DevTools
- SQL Basics
- AI-Assisted Testing (ChatGPT)
- Agile/Scrum Collaboration
- HTML5
- CSS
- JavaScript
- Adobe Photoshop
- SEO
- Social Media Marketing
- Figma
- Canva
Tools And Technologies
Postman, Browser DevTools, API Validation, SQL Server, JIRA, Zoho Projects, Trello, Notion, ClickUp, Confluence, Notion, Microsoft Excel, Google Sheets, Figma, Canva, Adobe XD, ChatGPT, Gemini, HTML5, CSS3, JavaScript, Ionic
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Accomplishments
- Resolved product-related issues through consumer testing by identifying user pain points, validating solutions, and improving overall product quality.
- Documented, analyzed, and resolved product issues, resulting in improved product performance, enhanced customer satisfaction, and reduced recurring defects.
- Collaborated with a cross-functional team of 5+ members in the development and successful delivery of product enhancement projects, ensuring timely completion and effective coordination.
- Utilized Microsoft Excel to create and maintain inventory tracking spreadsheets, improving inventory accuracy, data organization, and reporting efficiency.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Jira
Trello
ClickUp
Notion
Interests
Cricket
Music
Movies
Travelling
Timeline
Sr. Software Tester / QA
PFL Technology
03.2025 - Current
Software Tester / QA
KDK Software Pvt. Ltd.
06.2024 - 09.2024
Software Tester / QA
Vidhema Technologies
01.2022 - 02.2024
Software Tester / QA
ThinkStart Pvt. Ltd.
09.2020 - 12.2021
Technical Support Executive
SAG Infotech Pvt. Ltd.
11.2016 - 11.2017
Shekhawati Group of Institution
Bachelor of Computer Application
Sophia Central School
12th from Commerce
Rajasthan Public School
10th