Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mukul Upadhyay

Mukul Upadhyay

DevOps Engineer
Malad

Summary

Working as a System Administrator from last 7 years in Windows Platform handling IT Infra and then worked in linux platform from last 3 years and now working as a DevOps Engineer from last 1.6 years.

Currently Family member consist of 4 members wife,me and 2 daughters


Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

DevOps Engineer

OPTIT Technologies
Mumbai
05.2022 - Current
  • Collaborated with team to analyze system configurations based on client requirements.
  • Collaborated with team to determine application requirement specifications.
  • Tuned systems to boost performance.
  • Configure webserver and application server with tomcat service 8.0
  • Configure Redis and integrate it with tomcat for token generation
  • Configure Hazelcast and hazelcast-man-center for session .
  • Configure Mongodb and also configure primary, secondary and Arbiter and execute query.
  • Configure ELK and Nagios for monitoring purpose and also configure APM in ELK server and deleting indices if the server drive is utilize more than 80%
  • Co-ordinate with Network team, LB team and WAF team if found any issues regarding slowness, portal unloading over the internet and not loading inetnally and externally depend upon situation.
  • All above configured in BOI in onprem SIT,UAT and PROD and also providing support.
  • Deploying deployments in on prem Environment after approval from the concern person .
  • taking care of log management, credential management, Infra,monitoring and deployments and also checking cron jobs for taking backups of oracle database.

System Administrator

Lyra Network Pvt. Ltd
Mumbai
10.2017 - 03.2022
  • Working on the configuration & management of Linux Red hat, CentOS and Ubuntu
  • User id Creation on Active Directory (Windows server 2019) Disable the user id from Active directory and disable the id, Manage Desktop background for all client machine as HR/management requirement
  • Handling Seqrite Antivirus 7.4 epo and generate reports monthly and share with the manager at the EOD
  • Add and configure Linux servers & Network devices on monitoring server, Enable monitoring using SNMP and NRPE client
  • Good hands on experience on multiple services installation & configuration likes (ClamAV, NTP, Postfix, IPA Client, Cron jobs, etc.)
  • Managing FreeIPA server to create user’s & allow access permission to User’s and Groups
  • Add host in DNS for name resolution
  • Working on the Ovirt-Hypervisor, Creating new VMs on Ovirt & creating the template, cloning and taking a snapshot of the VM’s
  • Worked on the wsus server 2019 to push cumulative update & critical Updates and also to check that the client is reporting to server
  • Working on DNS, DHCP, Mac Binding
  • Setup and Configuration the Passbolt Password manager server for managing Production password on a secure platform
  • Documentation the critical issue/project& wiki on Redmine
  • Response tickets on jira service desk and escalate if require to the concern team.

System Administrator

India assistance Pvt. Ltd
08.2015 - 10.2017
  • Responsible for the management of servers and duties include regular and proactive monitoring of servers, responding to the alerts
  • Installation and configuration of NTP server on Ubuntu 12.0
  • Creation of User id on AD server in Windows-2008r2 & Disable it , when user resign
  • Installation of wsus server and push updates for Windows-7 & 10
  • Antivirus Mcafee epo ,installation of agent in user system and generate report
  • Managed the VMware by creating user id and changing of password
  • Handling servers related issues, networks, firewalls configuration and desktop supports as well
  • Install, Active directory and configure windows servers and User Creation and deletion, reset Password of user
  • Provide Technical Support & Guidance, monitor system performance, system Backup, system maintence
  • Handling of proxy servers and its setting and generating offline reports of data \internet usage
  • Manage faults and working with HP and Lenovo Technology vendors, equipment providers and service providers
  • IT ticket management using HP Service Manager
  • Configure settings in Avaya phone 1608-Iand also handling Avaya site Administration to reset password, to check ip, to create agent id
  • Creating user in dialer and assigning campaign id to agents
  • Handling Nice server by creating agent id in nice.

Desktop Engineer

Nityo Infotech Pvt. Ltd
02.2014 - 08.2015
  • Install, Configure & troubleshooting of windows operating system: Windows Operating System windows XP, windows-7,8.1,10
  • Printers & Scanner related issues such as Configure,installation,troubleshooting
  • Assemble Desktops, installation of drivers & Manage all the inventory of PCs
  • Handling the Issues related to Network connectivity, All Desktop level problems
  • Network related issues and crimping cables from switch to desktop
  • Softwares related issues tally installation, Bcmr, java related issues not compatible with tds processing
  • Monitoring of virus issues through Symantec Endpoint Protection antivirus
  • Regular data & mail backup of MS outlook (PST files)
  • Password creation & resetting to end users through remote desktop
  • Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
  • Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing
  • Resolving tickets with in the SLA which is raised from End User side
  • Maintaining Assets through Asset Management Tools
  • Recommend new processes and procedures, equipment and software

Desktop Engineer

PCS tech Pvt. Ltd
11.2012 - 05.2013
  • Installation & Configuration of different types of Windows OS (Win-XP,Win-7, Win-8)
  • Installation & configuration of LAN Network and Local Printer
  • Weakly Maintenance audit activity on Anti-Virus Updating
  • Internet Proxy Setup and Configure to restrict the unwanted sites
  • Installation & Configuration of Avaya IP Phone
  • Works with Network Operations staff as appropriate to determine and resolve problems received from users
  • Installation and troubleshooting skills on all Microsoft Applications
  • Installation & Configurations of MS Outlook
  • Taking Backup and Restoring of data
  • Using LANDESK Application for taking Remote Connection and Resolve the problem
  • Troubleshooting of all type of PC Issue.

Education

Cisco Certified Network Associate (Cisco) CSCO12732882 -

Diploma - Computer Networking And Telecommunications

NIIT
04.2001 -

B.com - undefined

Mumbai University
01.2011 - 01.2012

H.S.C - undefined

Maharashtra High Secondary Board
01.2008 - 01.2009

S.S.C - undefined

Maharashtra State Board, View C.H.S. LTD, municipal school
01.2006 - 01.2007

Skills

    Maintenance and troubleshooting

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Timeline

DevOps Engineer

OPTIT Technologies
05.2022 - Current

System Administrator

Lyra Network Pvt. Ltd
10.2017 - 03.2022

System Administrator

India assistance Pvt. Ltd
08.2015 - 10.2017

Desktop Engineer

Nityo Infotech Pvt. Ltd
02.2014 - 08.2015

Desktop Engineer

PCS tech Pvt. Ltd
11.2012 - 05.2013

B.com - undefined

Mumbai University
01.2011 - 01.2012

H.S.C - undefined

Maharashtra High Secondary Board
01.2008 - 01.2009

S.S.C - undefined

Maharashtra State Board, View C.H.S. LTD, municipal school
01.2006 - 01.2007

Diploma - Computer Networking And Telecommunications

NIIT
04.2001 -

Cisco Certified Network Associate (Cisco) CSCO12732882 -

Mukul UpadhyayDevOps Engineer