MUKUND GIRI

Enthusiastic Customer Service Advisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer resolutions and customer excellence and training in customer service and resolution. Motivated to learn, grow and excel in Customer Excellence Industry. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Strong willed Telemarketer with high level of enthusiasm and energy. Over 3+ years of experience in call center environments. Possessing skills in developing rapport with each customer. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

• Date of Birth: 12/11/1995
• Gender: Male
• Nationality: India
• Marital Status: Single

• Achieved Best performer of the quarter through effectively helping with exceeding all the KPI's with Concentrix Daksh.
• Achieved best sales performer by completing 120+ sales with Vodafone Australia with accuracy and efficiency.
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 08 staff members.

Content Writing and Content Development