Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Mukund Kumar

Mukund Kumar

Ludhiana

Summary

Detail-oriented Manager, successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.

Overview

16
16
years of professional experience

Work History

Area Manager

Reliance Retail Ltd
Ludhiana
01.2020 - Current

KEY ACCOUNTABILITIES

  • Ensure that sales targets for Handsets (quantity & value), Accessories, VAS, Focus products and Activations are achieved and grow the business continuously
  • Monitor Store wise KPI performance daily with Store Leaders
  • Ensure smooth functioning of the day to day operations of the Stores by supporting and motivating the Store Teams in achieving their individual sales target
  • Ensure commercial controls and processes are adhered to in all the Stores
  • Ensure the visual display of all the products, promos are as per Plano & as per the prescribed standards( Dust free, fully charged Demo phones, Proper SEL, correct pricing) in all the stores
  • Ensure that all the assigned stores are opened and closed as per the timings prescribed
  • · Ensure proper communication of the incentive policy till the associate level in the Stores that drives for target achievement
  • Coordinate with Category & Supply Chain to ensure that adequate stock levels of the required models are maintained at all the stores
  • Ensure that all the stores are adequately staffed as per the manpower plan and budget
  • Ensure grooming standards are maintained at stores at all times
  • Understand the dynamics of P& L and Component
  • Develop a “Customer – above everything else” culture
  • Monitoring of ongoing progression of WIP at new sites with different verticals viz., EPC, IT, resQ, SLP, D&L & VM

Area Operations Manager

INTERNATIONAL VALUE RETAIL LTD
12.2017 - 06.2018

KEY ACCOUNTABILITIES

  • Monitor the prot and loss of the area and meet the targets set
  • Monitor the area for operational irregularities and take care of the same when they arise
  • Tracking of cluster performance in sync with AOP targets of the company

Area Operations Manager

The Mobile Store Ltd
12.2008 - 10.2017
  • KEY ACCOUNTABILITIES
  • Tracking of cluster performance in sync with AOP targets of the company
  • Ensuring 100% achievement of Value added services(insurance products) at store level
  • Eective communication and information ow to ensure immediate broadcast of new products and processes
  • Review the audit reports of all stores, analyse reasons for any variance and take necessary actions after discussion with the State head
  • Ensure that the store staff are trained on New systems & processes, new products & offers

Education

MBA - Marketing

Regional College of Management
Bhubaneswar
06-2004

Skills

  • Relationship building and management
  • Team Development
  • Operations
  • Business Development

Accomplishments

  • Get appreciation certification from National head for sales achievement in all Big days in last 4 years

Timeline

Area Manager

Reliance Retail Ltd
01.2020 - Current

Area Operations Manager

INTERNATIONAL VALUE RETAIL LTD
12.2017 - 06.2018

Area Operations Manager

The Mobile Store Ltd
12.2008 - 10.2017

MBA - Marketing

Regional College of Management
Mukund Kumar