Mukund Ram

Seasoned Professional Dynamic professional with an outstanding record of over 20+ years of experience in renowned organizations. Network Deployment Active and Commercial Operations, Revenue Assurance and Stakeholder Management. Strong ability to engage with clients and vendors, effectively resolving queries and discrepancies to foster positive relationships and enhance operational efficiency. Plan, Budget, Schedule, track and Document all aspects of assigned project. Work closely with upper management to ensure the scope of each project is on scheduled. People Manager enthusiastically meeting deadlines with innate skills in building high performing multi-cultural teams that excel in delivering business value with high morale & low attrition; leading & monitoring performance of the team members for maintaining excellence in operations. Proven capability to diagnose and resolve complex technical issues across various platforms, ensuring minimal downtime and enhancing user productivity through effective problem-solving techniques.

• Managed daily coordination with multiple vendor partners to ensure timely execution of site upgrades, rollouts, Operation and infrastructure enhancement projects.
• Organized and led weekly and monthly review meetings with all stakeholders and partners to ensure alignment on project deliverables and timelines.
• Maintained and updated project dashboards and reports in coordination with corporate teams to ensure transparency and up-to-date progress tracking.
• Proactively followed up on vendor payments and invoice clearances, ensuring timely disbursement and fostering positive vendor relationships.
• Handled vendor code renewals and ensured all compliance and administrative processes were completed within specified timelines.
• Coordinated with consignment vendors for site decommissioning, material retrieval, and reverse logistics processes.
• Led vendor negotiations based on project urgency and business requirements to optimize delivery timelines and commercial outcomes.
• Business Understanding & Requirement Mapping – Translating client needs into actionable technical and operational plans.
• Project Planning & Scope Definition – Expertise in developing detailed project charters, WBS, and milestones.
• Project Execution – Driving implementation through coordination of internal teams, vendors, and third-party service providers.
• People Management & Leadership – Leading cross-functional teams with a focus on performance, ownership, and timely delivery.
• Issue Management – Proactively identifying, analysing, and resolving project issues with minimal impact on delivery.
• Progress Review & Reporting – Regular project tracking, stakeholder communication, and status reporting.
• Change Control & Risk Management – Managing scope creep, assessing risks, and implementing mitigation strategies.
• Quality Assurance & Compliance – Ensuring adherence to technical standards, regulatory requirements, and quality benchmarks.
• Client Interface & Stakeholder Communication – Acting as the Single Point of Contact (SPOC) for client interactions and support.

• Network Deployment
• Project Planning and Execution
• Regulatory Compliance and Reporting
• Multi-unit Operations Management
• Project Management
• Team Building and Mentoring Resource Management & Client Relationship.
• Cost and Budgeting
• Leadership & Team Management
• Cross-functional Collaboration
• Training & Development

English, Hindi and Telugu

• Progressive Leadership
• Effective Communication
• Problem-solving
• Material Planning & Control
• Liaising & Coordination

• Date of Birth: 3rd. Aug 1983
• Present Location: Hyderabad, India