MUKUND YADAV
Senior Manager (e-Mobility)
Bangalore,INDIA
Summary
- Experience Senior Manager with over 10 years of experience in Energy and electric vehicle industry. Excellent reputation for resolving problems and improving customer satisfaction.
- Specializing in Pre-Sales, Business development and account management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency.
- Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
- Expertise in lithium-Ion batteries , charging and telematics solutions used in Solar, UPS and electric vehicle applications including competitive offerings, competitive analysis and market positioning. Knowledge of certifications and export requirements.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Manager
Exicom
Bangalore, India
10.2018 - Current
- Building relationships and understanding the customer’s business in order to provide appropriate products or solutions.
- Closing the customer technical and commercial contracts and ensuring the successful POC.
- Develop and maintain a documented process for Order to SO by validating the customer requirements of existing and new products & extend support to the manufacturing unit
- Developing marketing plans that outline positioning, customer segment opportunity, products, and detailed competitive analysis
- Create and execute end-to-end project plans and revise as appropriate to meet changing needs and requirements
- Handling technical sign-off with customers and external third party like Technical documentation and compliance/integration documents & agreements.
- Collaborate with clients in pre and post-sales support
- Leading vehicle integration for 2W and 3W vehicle systems
- Respond to functional and technical elements of RFIs/RFPs and validate the technical aspects of proposals
- Plans, organizes, monitors and controls projects to ensure efficient and effective project completion
- Coordinating with R&D, Production, sales and service to ensure customer success
- Handled all major customers in EV segment OEMs & Fleet companies.
Account Manager
With Beijing Link Data Technologies
07.2017 - 09.2018
- Assist team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions
- Responding to customer product support inquiries via telephone or email
- Market feedback of current situations to Marketing team
- Develop and maintain a broad knowledge of the live assistance/customer experience industry to stay aware of trends, issues and competition
- When a solution requires additional expertise, provide customer assistance by escalating and reproducing the problem to internal development sources until a solution is reached
- Responsible for increasing the overall performance of the organization by creating strong customer relationships and new customer partnerships.
Technical Solution Engineer
With Shenzhen Centre Power, VISION
Mumbai
07.2015 - 07.2017
- Pre-Sales Responsibilities:
- Solution preparation: Understand the requirements and provide appropriate solution as per customer Lithium battery requirements
- Responding to customer product support inquiries via telephone or email
- Provide technical training to customer about lithium batteries to their all departments (QC, R&D and Service)
- Post-Sales Responsibilities:
- Work directly with customer contacts to troubleshoot, diagnose and resolve technical issues associated with Lithium batteries
- Resolving customer issues during installation, operation, and maintenance or product application with other vendors
- Provide customer feedback to executive and development teams to participate in functionality roadmap planning
- Document technical articles or knowledgebase for use by other technical support personnel and/or customers and partners
- Work cross-functionally within the organization and with external partners.
Engineer
PRIME PRODUCTS Goregaon
Mumbai, India
07.2014 - 07.2015
- Preparing QC Report for Incoming Material-lead Acid batteries (VISION, Power Sonic, Sure power & LEOCH) and different types of cells lithium-ion, Ni-CD, Ni-MH etc
- Involved in process of BIS registration for secondary cells (Ni-cd, Ni-MH and Li-ION) as per standard IS: 16046
- Customer and supplier claim Preparation and prioritizing Testing Work
- Battery Pack Design & Pack Specification Sheets, Drawings
- Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product
- Handling all customers’ technical queries for the enquiry
- New Product Development to improve our testing and QC process
- Manage and schedule charge batteries
- Also preparation of specification of batteries.
Power Engineer
EOS, Emerson Network Power India Ltd, Network Power India Ltd
Thane, India
08.2012 - 07.2014
- Scrutinize the requirements on tender and design the technically competent & cost effective UPS solution for the same
- Sizing the rating of Transformer, Automatic transfer switches (ATS), Active Filter (AF3), different types of batteries Cable sizing etc
- Preparation of Bill of Materials, Technical specifications and compliances as per requirements
- Checking all tender technical specifications and tender drawings
- Coordinating with internal team for their technical clarification, explaining the system requirement
- Coordinating with sales people to explain the exact requirement of client, supporting them on back end while getting the order by value engineering
- Coordination with the drawing team, to provide project specific drawings like SLD & GA
- Involved in the Work order design of various major consultants such as EIL, HONEYWELL, SIEMENS, TCE, UHDE, L&T, and TOYO etc
- Involved in the Work order of OIL/POWER/TELECOM/DC such as IDC-5-Reliance, HPCL, BPCL, PNB, AIRTEL DMRC, BSNL ITI, BHEL, NTPC, AAI, etc.
Education
MBA -
IIM
Bangalore 04.2022 - Current
Bachelor of Engineering - Electronics And Tele-communication
EXTC) Mumbai University
Mumbai 07.2009 - 07.2012
Skills
The ability to research and keep on top of industry developments
Timeline
MBA -
IIM
04.2022 - Current
Senior Manager
Exicom
10.2018 - Current
Account Manager
With Beijing Link Data Technologies
07.2017 - 09.2018
Technical Solution Engineer
With Shenzhen Centre Power, VISION
07.2015 - 07.2017
Engineer
PRIME PRODUCTS Goregaon
07.2014 - 07.2015
Power Engineer
EOS, Emerson Network Power India Ltd, Network Power India Ltd
08.2012 - 07.2014
Bachelor of Engineering - Electronics And Tele-communication
EXTC) Mumbai University
07.2009 - 07.2012
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