To work in the competitive field of Information Technology by utilising my technical and interpersonal skills to achieve growth with prosperity. Professional Summary Over 8 years of experience in Infrastructure and Production support Excellent understanding of AzureArchitecture. Engaging with the cloud Management team on migrating resources to Azure. Managing Virtual Networks. Good understanding of access management throughAzure Active Directory. Good understanding of Microsoft exchange. Good understanding of ITIL operational process.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Systems Engineer
Well Fargo International Solution Private Limited
Hyderabad
02.2020 - Current
Performing Application Health Checkouts daily and on need basic
Monitoring applications status through tools like AppDynamics
Continuous monitoring on multiple applications
Managing critical mainframe batch in 24*7 environment
Performed root cause analysis to provide resolutions for production issues.
Analyzed security logs to determine and alleviate network threats.
Created manuals and taught training sessions to educate co-workers on new systems.
Worked with stakeholders to determine implementation and integration of system-oriented projects.
Collaborated with clients to determine need and devise appropriate software and hardware solutions.
Providing On Call support for Application Outages
Providing documented overview for new functionalities
Helping users by providing resolution to their issues in a timely manner
Helped in building the scripts for automated monitoring of instances
Responsibilities in overall Professional Experience
Cloud
Working with the Cloud team on migration of applications to Azure
Responsible for creating VMs
Managing access management through Azure Active Directory
Responsible for assigning the desired roles
Helping the team by managing Virtual Networks.
Managing network peering for transmission of data of applications in different networks
Troubleshooting the hybrid instances of remote users
Monitor and establish necessary backup options
Responsible for creating reports for weekly meetings.
Birlasoft Limited
05.2015 - 02.2020
Collaborated with clients to determine need and devise appropriate software and hardware solutions.
Performed root cause analysis to provide resolutions for production issues.
Analyzed security logs to determine and alleviate network threats.
Created manuals and taught training sessions to educate co-workers on new systems.
Worked with stakeholders to determine implementation and integration of system-oriented projects.
Implemented standard software and hardware to promote server data integrity.
Provided technical interpretation regarding network, software, configuration and architecture oversight.
Performed software installations and OS upgrades to support layered software packages.
Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
Created and administered profiles and accounts, also maintaining systems documentation.
Estimated infrastructure component costs with vendors and internal technology resources for current and proposed projects.
Authored clear, concise and complete communications for change, incident and problem management.
Planned, researched and designed solutions in support of strategic plans or clinical and business requirements.
Directed teams on developing specifications and requirements for selecting and testing new technologies.
Evaluated system designs and recommended methods to improve performance, security and functionality.
Senior Associate Vice President at Wells Fargo International Solutions Private LimitedSenior Associate Vice President at Wells Fargo International Solutions Private Limited