Summary
Overview
Work History
Education
Skills
Research Publications
Personal Information
Languages
Work Preference
Software
Interests
Work Availability
Timeline
Generic

Munazza Shaikh

Bhiwandi,MH

Summary

Versatile professional with over 1+ years of experience in HR, trade finance, and digital marketing, complemented by a Professional Diploma in BFSI and a Master's in Management Services (94%). Skilled in Client Relations, Market Research, and recruitment, with fluency in English, Urdu, and Hindi, seeking to contribute to organizational growth in dynamic BFSI, HR, or marketing sectors.

Overview

1
1

Year of professional experience

Work History

Relationship Officer

Unicorn Marketing Management LLC
Dubai
02.2025 - Current
  • Identify potential customers, approach them, and promote credit card products based on their financial needs and achieved target by 25%
  • Achieved a 75% customer satisfaction rate by assisting with usage benefits, and query resolution.
  • Ensured compliance with UAE banking regulations by verifying customer eligibility and maintaining accurate documentation for 10+ applications in a month.

Outreach Intern

Grawoth Digital Marketing Private Limited
09.2024 - 10.2024
  • Sent 100+ daily cold messages to prospective clients via email and social media, generating 10 qualified leads for Grawoth Services.
  • Customized outreach messages to suit individual prospects, maintaining professionalism and securing 2-3 follow-up meetings.
  • Conducted market research to identify target audiences, improving lead quality by 15%.

HR Operation Executive

MyStaffNeed - Human Resource Services
11.2021 - 10.2022
  • Conducted 300+ initial interviews, assessing candidates' qualifications and suitability for various roles, improving recruitment efficiency by 20%.
  • Developed a ranking system to evaluate candidates based on communication and interpersonal skills, streamlining the selection process.

Education

Master - Management Services

MUMBAI UNIVERSITY
01.2024

Bachelor of Commerce - undefined

01.2021

DIPLOMA - BFSI sector

Skills

  • Client Relationship Management
  • Operations
  • HR Recruitment and Screening
  • Sales
  • Social Media Marketing
  • Administration
  • Telemarketing and Cold Calling
  • Cross Cultural Communication
  • Market Research
  • BFSI sector Expertise (Trade finance, credit card sales)
  • Proficient in Microsoft Office

Research Publications

  • Geotechnology in Indian Education System, National Conference, 2020-01-01
  • Role of Information Technology in Sustainable Development, International Multi-Disciplinary Conference, 2019-01-01

Personal Information

Title: Versatile Professional

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Urdu
Bilingual or Proficient (C2)

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

HybridRemoteOn-Site

Important To Me

Work from home optionCareer advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits

Software

Smart Assist

Ameyo

Interests

Finance

Management

Administrative work

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Relationship Officer

Unicorn Marketing Management LLC
02.2025 - Current

Outreach Intern

Grawoth Digital Marketing Private Limited
09.2024 - 10.2024

HR Operation Executive

MyStaffNeed - Human Resource Services
11.2021 - 10.2022

Master - Management Services

MUMBAI UNIVERSITY

Bachelor of Commerce - undefined

DIPLOMA - BFSI sector

Munazza Shaikh