Customer Service Volunteer
Bosen Molds
New Delhi
02.2023 - 04.2023
- Assisted with managing inquiries from community members, answering questions, and resolving issues via phone and email.
- Provided timely updates and accurate information regarding services, events, and programs.
- Helped to maintain positive customer relationships, ensuring satisfaction and trust.
- Managed incoming calls, emails, and inquiries, ensuring a prompt response and proper documentation of customer requests.
- Provided clerical support, including data entry, managing schedules, and organizing communications.
- Assisted in processing customer orders and handling basic troubleshooting inquiries.