Muneshkumar B
Admin Operations & Logistics
Bangalore
Summary
A competent professional with more than 10+ years of rich experience in General Administration, formulating and implementing strategic feasible solutions towards all gamut of administration & Hospitality functions. Proficient in budgeting & planning the funds for procurement, sourcing of materials. Skilled communicator with good planning, excellent man management, interpersonal and problem solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
5
5
Languages
Work History
Operation Manager /Admin manager
THIDIFF TECHNOLOGIES PVT.LIMITED
Bangalore
01.2020 - Current
- Developed team communications and information for meetings.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Operation Manager
FUNCTIONAL FITNESS ACADEMY
Bangalore
01.2018 - 01.2020
- Operations, Sales & Administrative
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Introduced new methods, practices and systems to reduce turnaround time.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Members Coordinator
RENAULT INDIA PVT LTD
Bangalore
01.2016 - 01.2017
- Operations, Sales & Administrative Management
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared variety of different written communications, reports and documents.
- Monitored company inventory to keep stock levels and databases updated.
- Delivered services to customer locations within specific timeframes.
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Executive
GT GROUP OF COMPANIES LLC
Dubai
01.2014 - 01.2016
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed and led sales training initiatives for employees and teams across organization.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Held meetings with director to identify techniques to overcome sales obstacles.
Data Analyst
MRM END TO END MARKETING PVT LTD
Bangalore
01.2012 - 01.2014
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Documented project constraints business impacts and risks, noting potential impact to organization.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Developed tables, views and materialized views using SQL.
Customer Support Officer
HINDUJA GLOBAL SERVICES PVT LTD
Chennai
11.2011 - 03.2013
- Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club
- Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
- Hires, trains and develops a strong team
- Responsible for the successful attainment of department targets, including revenue and member retention
- Point of reference for fitness expertise within the Club
- Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals
- Manage the Personal Trainer schedule
- Day-to-Day meeting with client and making analysis report
- Leading the operational, financial and technological aspects of projects based on timelines and work plans
- Coordinating directly and indirectly with project staff to ensure successful completion of the project
- Tracking project details using project management tools
- Complaint Management
- Delivery process
Education
Bachelor of Computer Applications -
Bharathiar University arts and Science College
PU - Computer Science
Skills
Power Pointundefined
Timeline
Operation Manager /Admin manager
THIDIFF TECHNOLOGIES PVT.LIMITED
01.2020 - Current
Operation Manager
FUNCTIONAL FITNESS ACADEMY
01.2018 - 01.2020
Members Coordinator
RENAULT INDIA PVT LTD
01.2016 - 01.2017
Sales Executive
GT GROUP OF COMPANIES LLC
01.2014 - 01.2016
Data Analyst
MRM END TO END MARKETING PVT LTD
01.2012 - 01.2014
Customer Support Officer
HINDUJA GLOBAL SERVICES PVT LTD
11.2011 - 03.2013
Bachelor of Computer Applications -
Bharathiar University arts and Science College
PU - Computer Science
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