Mung Thang
Indianapolis
Summary
Dynamic and results-oriented professional with a background in the United States Marine Corps Reserve and Amazon. Excelled in roles requiring exceptional problem-solving abilities, adaptability, and team leadership. Achieved significant improvements in customer satisfaction and operational efficiency by leveraging military discipline and conflict resolution skills. Proven track record of enhancing team productivity and supporting high-stakes operations.
Overview
3
3
years of professional experience
Work History
0311 Infantry Rifleman
United States Marine Corps Reserve
2022.04 - Current
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Provided security during high-risk operations, ensuring the safety of personnel and assets.
- Supported humanitarian relief efforts by providing aid, security, and logistical support to affected communities.
- Led fire teams during battle drills and training exercises.
Warehouse Associate
Amazon
2021.09 - 2023.01
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN05.2021
Skills
- Military Discipline
- Convoy Security
- Patrolling Techniques
- Physical Fitness
- Complaint Handling
- Conflict Resolution
- Team Leadership
- Managing PPE
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Adaptability and Flexibility
- Decision-Making
- Active Listening
- Relationship Building
- Self Motivation
- Task Prioritization
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Hobbies
Music Production - I love to produce music and engage with the listeners expressing the emotions I'm relaying to them in creative melodies and modern symphonies.
Languages
English
Native or Bilingual
Zomi
Native or Bilingual
Burmese
Limited Working
Timeline
0311 Infantry Rifleman
United States Marine Corps Reserve
2022.04 - Current
Warehouse Associate
Amazon
2021.09 - 2023.01
High School Diploma -
Perry Meridian High School
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