Muni Dhamija
Real Estate
NOIDA
Summary
Well-qualified Sales professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Organized Sales and Operations with extensive knowledge of residential and commercial property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Trained in Basic in Computers use with expertise in local markets. Outgoing Sales and Operations with 14 years of Sales experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Secratery As Volunteer Service
PAINFUL TEARS NGO
New Delhi
07.2018 - Current
Real Estate Professional
Avhm Global Pvt Ltd.
NOIDA
04.2022 - 06.2022
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed accounts payable and property settlement accounts.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Coordinated appointments to show marketed properties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Informed home buyer of sales, construction and warranty processes.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
Business Head
Sang Infratech Pvt Ltd
NOIDA
08.2021 - 03.2022
- Developed and implemented successful strategies for building company sales.
- Built and strengthened relationships with industry partners to drive growth.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Developed in-depth knowledge of each client's business through research and regular on-site meetings.
- Developed strategy to combat increased competitive presence within territory.
- Managed and organized internal communication to hold staff accountable to priorities.
- Participated in monthly training on latest technology trends and products in industry.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed senior-level personnel working in marketing and sales capacities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Realtor Sales Associate
Sobha Heartland
Dubai
04.2019 - 07.2021
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Advertised client properties through websites, social media, and real estate guides.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
Operations Manager
KOAL CLOTHING CO.
New Delhi
04.2016 - 03.2019
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Raised property accuracy and accountability by creating new automated tracking method.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Vantage Institute of Financial Markets
Operation North India
New Delhi
04.2009 - 03.2016
Education
Diploma - Import Export
K's Institute
K's Institute 06.2006 - 04.2007
Emba Distance Learning - Marketing Management And Research
Shobhit University
Meerut 04.2012 - 03.2013
Bachelor Of Arts - Humanities
Dav College Punjab University
Chandigarh 07.2003 - 04.2006
Skills
Business consultant
Property assessments
Market monitoring
Real estate law
Property tours and inspections
Lending
Rental management
Home inspections
Notary Public
Real estate development
Buyer contracts
Excellent teamwork
Contract Negotiation
REO and foreclosure specialist
Contracting
Business Development
[Specialization] property sales
Marketing and promotions
Fluent in [Language]
Marketing and advertising
Property management
[Specialization] sales
Leasing and sales
Sales closing
Client-oriented
Expert closer
Timeline
Real Estate Professional
Avhm Global Pvt Ltd.
04.2022 - 06.2022
Business Head
Sang Infratech Pvt Ltd
08.2021 - 03.2022
Realtor Sales Associate
Sobha Heartland
04.2019 - 07.2021
Secratery As Volunteer Service
PAINFUL TEARS NGO
07.2018 - Current
Operations Manager
KOAL CLOTHING CO.
04.2016 - 03.2019
Emba Distance Learning - Marketing Management And Research
Shobhit University
04.2012 - 03.2013
Vantage Institute of Financial Markets
Operation North India
04.2009 - 03.2016
Diploma - Import Export
K's Institute
06.2006 - 04.2007
Bachelor Of Arts - Humanities
Dav College Punjab University
07.2003 - 04.2006