Muniasami K
EMR Technician
Chennai
Summary
Experienced Electronics Technician with a strong background in notebook, desktop and Servers Assembly and troubleshooting, support product lifecycle management, and cross-functional collaboration. Proven track record in troubleshooting, root cause analysis, and continuous improvement. Experience in maintaining records and ensuring on-time support as EMR technician of new product launches.
Overview
2
2
Languages
16
16
years of professional experience
Work History
EMR Technician
Dell International Services India
01.2022 - Current
- Troubleshoot notebooks, desktops, and servers to ensure quick resolution of technical issues
- Perform Root Cause Analysis (RCA) and implement preventive actions to reduce recurring failures
- Collaborate with cross-functional teams to improve EMR cycle time and efficiency
- Participate in New Product Introduction (NPI) meetings and provide solutions for production challenges
- Provided timely input and feedback to the production team, driving product quality improvements
- Maintain accurate EMR inventory to minimize downtime and shortages
- Analyze weekly reports to track performance and improve processes
- Completed 15+ projects using Excel & Power BI
- Create BOM (Bill of Materials) from MOD systems
- Worked collaboratively with cross-functional teams to troubleshoot and resolve touchpad hardware issues on the JADE4 platform, improving product reliability.
Teardown Technician
Dell International Services India
02.2019 - 12.2021
- Led the teardown and disassembly of computer systems, accurately diagnosing hardware issues.
- Trained new team members on teardown procedures, safety protocols, and best practices.
- Promoted a safe working environment by adhering to regulatory standards and company guidelines.
- Contributed to continuous improvement efforts to reduce teardown time and enhance process accuracy.
MRB Technician
Dell International Services India
05.2018 - 01.2019
- Managed non-conforming materials and collaborated with cross-functional teams to resolve issues.
Inventory Control Specialist
Dell International Services India
08.2016 - 04.2018
- Processed inventory transactions, including stock adjustments, transfers, and receipts.
- Maintained accurate documentation and reconciled discrepancies.
- Coordinated with warehouses and production teams to ensure timely stock availability.
- Managed returns, exchanges, and damaged goods, supporting inventory audits and collaborating with finance for accurate cost allocation.
Material Planner
Dell International Services India
06.2014 - 07.2016
- Led line driving, team management, and material procurement efforts.
- Maintained inventory accuracy and ensured timely order completion.
- Enhanced production workflows and led safety audits.
- Collaborated with cross-functional teams to meet demand requirements.
Assembly Line Worker
Dell International Services India
05.2010 - 05.2014
- Assembled high-quality desktops, notebooks, workstations, AIOs, and servers with precision and attention to detail.
Education
Post graduate diploma - logistics and supply chain Management
MKU University
Madurai01-2018
Bachelor of Business Administration - BBA
Alagappa University
Karaikudi01-2015
HSC - undefined
Government Boy's Higher Secondary School
Theni01-2010
SSLC - undefined
Government Boy's Higher Secondary School
Theni01-2008
Skills
Product knowledge
Quality Assurance (QA)
Root Cause Analysis (RCA)
Workflow Optimization
Data Entry Automation
Power BI, Data Analysis & Reporting
Microsoft Excel, PowerPoint, Word
Continuous Improvement
Risk Management
Cross-Functional Collaboration
Interests
Indoor and Outdoor Games, Watching Comedy and Motivational Dramas, Listening to Music
Timeline
EMR Technician
Dell International Services India
01.2022 - Current
Teardown Technician
Dell International Services India
02.2019 - 12.2021
MRB Technician
Dell International Services India
05.2018 - 01.2019
Inventory Control Specialist
Dell International Services India
08.2016 - 04.2018
Material Planner
Dell International Services India
06.2014 - 07.2016
Assembly Line Worker
Dell International Services India
05.2010 - 05.2014
SSLC - undefined
Government Boy's Higher Secondary School
HSC - undefined
Government Boy's Higher Secondary School
Bachelor of Business Administration - BBA
Alagappa University
Post graduate diploma - logistics and supply chain Management
MKU University
AWARDS
On the spot awards, Dell champion awards, Bronze award, Dell Inspire Award