Ramya M S
Bangalore
Summary
QA Professional with 16+ years of experience in Quality Assurance, Test Automation, Test Architecture, and Enterprise Application Delivery. Strong expertise in scalable UI and API automation using C#, JavaScript, Selenium, Cypress, Playwright, and REST Assured, with CI/CD integration. Proven experience in automation strategy, quality engineering, production troubleshooting, release governance, team leadership, and stakeholder management. Experienced in AI-assisted Quality Engineering, leveraging Amazon Q and Kiro with MCP integrations to enhance test analysis, automation workflows, and user-story test coverage.
Overview
17
17
years of professional experience
Work History
Lead Software Engineer
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
Bangalore
04.2022 - 01.2026
- Led and mentored a team of 8, providing technical guidance, onboarding, knowledge sharing, and delivery support.
- Drove cross-team coordination and dependency management, facilitating checkpoints and proactively resolving delivery blockers.
- Partnered with Product, Engineering, and QA to drive release readiness across UAT, regression, production, and patch releases.
- Managed delivery governance, Jira, dashboards, SLAs, capacity planning, prioritization, and stakeholder reporting to meet delivery commitments.
- Developed a Kiro skill for user-story test coverage analysis, mapping acceptance criteria to test coverage and identifying potential gaps.
- Technical & Quality Engineering
- Led production defect investigation and root-cause analysis through application debugging, SQL/database query analysis, and data validation while meeting SLA commitments.
- Developed internal automation tools to streamline user removal from performance tasks, reducing repetitive manual effort and recurring client work orders.
- Leveraged Amazon Q in daily engineering and QA activities for code analysis, troubleshooting, test development, and productivity improvement.
- Hands-on experience with Playwright for UI automation, including locators, fixtures, assertions, reusable page objects, API integration, and cross-browser testing.
- Career Progression: Senior QA → Senior SDET → Lead Software Engineer
- Leadership Scope: Associate Manager-Level Responsibilities | Mar 2025–Present
Senior SDET
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
Bangalore
09.2020 - 03.2022
- Contributed to automation strategy and designed a Selenium framework from scratch with reusable components and improved synchronization, reducing dependency on explicit waits.
- Automated React-based and microservices applications using Cypress, leveraging mocking, stubbing, and integration testing.
- Integrated automation suites with Jenkins CI/CD pipelines, accelerating regression and deployment feedback cycles.
- Contributed to an 80% reduction in regression-related issues through improved automation coverage, reliability, integration testing, and early defect detection.
Senior QA
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
Bangalore
04.2018 - 08.2020
- Achieved approximately 98% automation pass consistency across VM environments through reliable Selenium automation and proactive test maintenance.
- Maintained 100% regression pass readiness across release and patch cycles, supporting release validation and production deployments.
- Developed a REST Assured API automation tool to automate test-batch and test-job updates, reducing repetitive manual activities and improving QA efficiency.
Automation Tester
TEKSYSTEMS
Bangalore
01.2016 - 01.2017
- Designed and implemented scalable Selenium automation frameworks using Page Object Model (POM) with reusable components and utilities.
- Automated critical business workflows across functional, regression, smoke, sanity, integration, and end-to-end testing, reducing manual testing effort by approximately 90%.
- Improved automation stability, execution reliability, and maintainability through reusable framework utilities and enhancements.
- Collaborated with developers on early defect identification and resolution, contributing to a 10% reduction in post-release issues.
Functional Consultant
KPIT TECHNOLOGIES
Bangalore
01.2013 - 01.2016
- Developed automation scripts, reusable testing libraries, and frameworks, improving test execution speed by 15%.
- Executed functional, integration, regression, smoke, sanity, exploratory, and UAT testing across business-critical workflows.
- Managed defect validation, retesting, regression, and release readiness while collaborating with development teams, contributing to a 20% reduction in defect rates.
Software Tester
SAP LABS
Bangalore
01.2010 - 01.2013
- Designed and executed test strategies, test scenarios, test cases, and regression suites for enterprise applications.
- Developed and maintained test automation frameworks and reusable libraries to improve testing efficiency.
- Performed functional, regression, integration, smoke, sanity, and exploratory testing within Agile/Scrum environments.
- Collaborated with development and cross-functional teams on defect identification, validation, and resolution, contributing to a 20% reduction in defect leakage.
Software Tester
INSZOOM.COM
Bangalore
01.2009 - 01.2010
- Performed functional, localization, regression, smoke, sanity, and exploratory testing for web applications.
- Created and executed test cases and scenarios to ensure functional and regression coverage.
- Managed the end-to-end defect lifecycle, including logging, tracking, verification, retesting, and closure.
Education
Bachelor of Engineering (B.E.) -
Visvesvaraya Technological University (VTU)
01-2009
Skills
- Test Strategy & Planning
- Automation Strategy
- Test Framework Architecture & Design
- Functional Testing
- Integration Testing
- Regression Testing
- Smoke Testing
- Sanity Testing
- Exploratory Testing
- UAT
- End-to-End Testing
- Test Case & Scenario Design
- Defect Management
- Root Cause Analysis
- Release Validation
- Continuous Testing
- Team Leadership
- Stakeholder Management
- Dependency Management
- Capacity Planning
- Team Leadership & Mentoring
- Cross-Functional Collaboration
- Delivery & Release Management
- Capacity & Resource Planning
- SLA & Risk Management
- Agile/Scrum & Sprint Planning
- Jira & Delivery Governance
- Performance & Team Development
- C#
- JavaScript
- SQL
- Selenium WebDriver
- Cypress
- Playwright
- REST Assured
- Postman
- Swagger
- SQL Server
- Jenkins
- Splunk
- OOP
- SOLID Principles
- Design Patterns
- AI-Assisted Testing
- AI Test Generation
- Test Analysis
- Automation Optimization
- Amazon Q
- Kiro
Custom
Lead Software Engineer, CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED, 2025-03-01, month_year_to_present
Timeline
Lead Software Engineer
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
04.2022 - 01.2026
Senior SDET
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
09.2020 - 03.2022
Senior QA
CORNERSTONE ONDEMAND ENTERPRISE INDIA PRIVATE LIMITED
04.2018 - 08.2020
Automation Tester
TEKSYSTEMS
01.2016 - 01.2017
Functional Consultant
KPIT TECHNOLOGIES
01.2013 - 01.2016
Software Tester
SAP LABS
01.2010 - 01.2013
Software Tester
INSZOOM.COM
01.2009 - 01.2010
Bachelor of Engineering (B.E.) -
Visvesvaraya Technological University (VTU)