Munish Kumar
IT Project Manager
Yamunanagar,HR
Summary
Experienced IT Project Manager specializing in hardware infrastructure, network, and CCTV deployments. Skilled in leading teams to design, implement, and maintain robust IT systems, including servers, switches, routers, and security cameras. Proficient in conducting site surveys, assessing technical requirements, and developing detailed project plans to ensure smooth execution. Expertise in configuring and optimizing network infrastructure for maximum performance, reliability, and security. Proven track record of successfully delivering CCTV and surveillance projects, from system design to installation and integration with existing IT environments. Committed to staying abreast of emerging technologies and best practices to deliver innovative solutions that meet the evolving needs of clients and stakeholders.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Project Manager
Fore Solutions
12.2017 - Current
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
- Trained personnel on use of IT tools and applications.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Negotiated and managed project budgets to meet goals.
- Coordinated with external vendors to deliver IT project components.
IT Support Engineer
H&H Technologies Pvt. Ltd.
11.2008 - 12.2017
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Enhanced network security with regular vulnerability assessments and prompt patch installations.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Supported company growth through strategic planning of IT infrastructure expansions aligned with organizational objectives.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Used ticketing systems to manage and process support actions and requests.
- Translated complex technical issues into digestible language for non-technical users.
- Configured hardware and granted system permissions to new employees.
- Installed, configured and maintained computer systems and network connections.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Developed and implemented preventive maintenance procedures.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured and tested new software and hardware.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Himalyan University Itanagar
Delhi 04.2001 -
Senior Secondary - Art Education
Government Senior Secondary School Bherthal
Bherthal 04.2001 -
Skills
Project Scheduling
Network Administration
Information Security
Enterprise Architecture
IT Infrastructure Management
Document Management
Inventory Control
Technical Support
Resource Allocation
Vendor Sourcing
Project Planning
Project Management
Computer Architecture
Technical understanding
Systems Installation, Configuration, and Upgrading
Firewall Management
Network Architecture
Server Management
Software Installation
Patch management
Network Troubleshooting
Help Desk Support
System Administration
Hardware diagnostics
Disaster Recovery Planning
Service Level Agreements
Network Security
Configuration Management
Wireless Networking
Application support
Storage Area Networks
IT Asset Management
IT Documentation
Remote Desktop Support
VPN Configuration
Email Administration
Desktop Deployment
Data Backup and Recovery
Information Protection
Videoconferencing
Data Recovery
User credential management
Service support
Desktop support
Network diagnostics
User Support
Customer Service
Systems Analysis
Windows 10
Remote Support
Network configuration
Hardware upgrades
Wide-area Networks
Microsoft Outlook
TCP/IP
Account Management
LAN/WAN
Technical issues analysis
Application installations
Hardware Configuration
System Maintenance
Device Installation
Certification
Hardware and Networking
Timeline
IT Project Manager
Fore Solutions
12.2017 - Current
IT Support Engineer
H&H Technologies Pvt. Ltd.
11.2008 - 12.2017
Hardware and Networking
07-2005
Bachelor of Computer Applications - Computer And Information Sciences
Himalyan University Itanagar
04.2001 -
Senior Secondary - Art Education
Government Senior Secondary School Bherthal
04.2001 -