Munish Kumar
Ludhiana
Summary
Accomplished professional with a strong background in restaurant management and visual merchandising. Known for fostering positive relationships with guests and employees, driving operational efficiencies, and enhancing customer experiences.
Overview
18
18
years of professional experience
Work History
Manager
LIL WOODS BURGER AND SNACKS
Ludhiana
01.2019 - Current
- Managed daily restaurant operations ensuring seamless service delivery.
- Trained and supervised staff to maintain high service standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Merchandising Supervisor
CPM INDIA, PVT LTD (FOR L'OREAL)
03.2014 - 09.2018
- Supervised merchandising team to ensure compliance with brand standards and guidelines.
- Coordinated product displays to enhance customer engagement and drive sales.
- Trained staff on effective merchandising techniques and product knowledge.
- Managed inventory levels to optimize stock availability and minimize waste.
- Conducted regular store visits to ensure adherence to merchandising standards.
Visual Merchandising Supervisor
PRECEPTOR GROUP (FOR NESTLE INDIA LTD.)
Ludhiana
03.2013 - 02.2014
- Trained and mentored team members on visual display standards and techniques.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
State In-Charge
JAGRAN SOLUTIONS (FOR ITC LIMITED)
Ludhiana
03.2009 - 12.2012
- Handling a team of seven supervisors and more than 200 female promoters in 4 different states
- Developed sales strategies to enhance market penetration and customer engagement.
- Led sales operations team to streamline daily workflow and improve efficiency.
- Developed training materials to onboard new team members and ensure knowledge transfer.
- Trained and mentored sales team on effective selling techniques and product knowledge.
- Engaged potential customers through direct door-to-door interactions.
- Presented product features and benefits to diverse audiences.
Sales Consultant
HUFS LTD (SMOLLAN GROUP)
Ludhiana
11.2007 - 02.2009
- in store sales promoter for HUFS
Sales Executive
V-MART
04.2007 - 10.2007
- Sales executive for the children's section.
Education
Bachelor of Arts -
PUNJAB UNIVERSITY
Ludhiana01.2011
Higher Secondary Cerficate -
N.M. JAIN SEN. SEC. SCHOOL
01.2007
Skills
- Restaurant operations
- Visual merchandising
- Relationship planning
- Merchandising strategies
- Sales promotion
- Staff training
- Scheduling staff
- Team building
Languages
English, Hindi, Punjabi
Personal Information
- Date of Birth: 09/04/89
- Nationality: India
Timeline
Manager
LIL WOODS BURGER AND SNACKS
01.2019 - Current
Merchandising Supervisor
CPM INDIA, PVT LTD (FOR L'OREAL)
03.2014 - 09.2018
Visual Merchandising Supervisor
PRECEPTOR GROUP (FOR NESTLE INDIA LTD.)
03.2013 - 02.2014
State In-Charge
JAGRAN SOLUTIONS (FOR ITC LIMITED)
03.2009 - 12.2012
Sales Consultant
HUFS LTD (SMOLLAN GROUP)
11.2007 - 02.2009
Sales Executive
V-MART
04.2007 - 10.2007
Bachelor of Arts -
PUNJAB UNIVERSITY
Higher Secondary Cerficate -
N.M. JAIN SEN. SEC. SCHOOL
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