Munish Sehgal
IFM Professional
Varanasi
Summary
An Air Force Veteran & Visionary Executive and seasoned thought leader with 36 + years of proven expertise and unwavering dedication to operations excellence which drives organizational growth and cultivates key partnerships. Adept in all multidisciplinary business facets integral to new enterprise launch, financial sustainability and profitability.
Overview
36
36
years of professional experience
Work History
Assistant Vice President- Administration
Utkarsh Small Finance Bank
11.2022 - Current
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms
- Drove innovation by encouraging creative problem-solving among team members and staying abreast of industry trends and best practices
- Established high-performance culture within team by setting clear expectations and providing regular feedback on individual performance contributions
- Reduced costs by negotiating vendor contracts and identifying areas for potential savings within department budgets
- Handling Facility & Administrative systems to assist senior leadership and over 27 staff members
Senior Key Account Manager - Facility
JLL India
02.2021 - 09.2022
- Facilitated successful contract renewals by proactively addressing client concerns before they became obstacles, ensuring continued business partnerships
- Conducted regular account reviews to identify areas for improvement or potential risks, taking corrective action as needed
- Increased client retention by developing and implementing customized account management strategies
- Played an instrumental role in winning new business through targeted prospecting and relationship building activities
- Provided exceptional customer service, resolving issues promptly and maintaining client satisfaction levels
Deputy General Manager - Facility
AiPL Group
03.2018 - 01.2022
- Established strong partnerships with stakeholders, fostering a collaborative work environment
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members
- Streamlined operations by identifying inefficiencies and implementing process improvements
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones
Assistant General Manager - Facility
M2K Group
05.2019 - 11.2020
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention
- Increased customer satisfaction by addressing and resolving concerns in a timely manner
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency
Deputy General Manager - Estates
Bestech Group
11.2015 - 10.2017
- Implemented new systems for better data management, leading to improved decision-making processes
- Developed and executed annual business plans, resulting in consistent revenue growth
- Facilitated cross-functional collaboration to drive successful project completion within deadlines
- Championed the adoption of new technologies, streamlining workflows and enhancing overall efficiency
Deputy General Manager - Facility
Amrapali Group
08.2013 - 05.2015
- Facilitated cross-functional collaboration to drive successful project completion within deadlines
- Introduced new methods, practices, and systems to reduce turnaround time
Assistant General Manager - Property Management
Emaar MGF
06.2010 - 08.2013
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement
- Motivated, trained, and disciplined employees to maximize performance
- Managed team schedule with eye for coverage needs and individual strengths
- Analyzed customer feedback data to identify areas of improvement and develop solutions
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Manager - Estates & Administration
Eros Group
06.2007 - 06.2010
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
Administrator
Mother's Pride
01.2006 - 06.2007
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development
- Coordinated company events and meetings to foster teamwork and boost employee morale
- Streamlined office operations by implementing efficient administrative systems and procedures
- Enhanced internal communication by creating a centralized information hub accessible to all staff members
Senior Non-Commissioned Officer
Indian Air Force
06.1988 - 01.2006
- Reported safety and fire hazards observed on routine patrols and during inspections
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Frequently inspected production area to verify proper equipment operation
- Collected, arranged, and input information into database system
- Maintained database systems to track and analyze operational data
Education
Junior Management Course - Management
Indian Air Force
New Delhi 01.2003 - 02.2003
10th - Science
CBSE Board - New Delhi
Bachelor of Arts - Workmanship Management
Sergeant - Indian Air Force
Certificate of Higher Education - General Administration
Corporal, Indian Air Force
Skills
Adaptability
Innovation & Attention to detail
Leadership Skills
Team Work (Collaboration,Relation Building)
Adaptability
Policy compliance
Coordination of Administrative Activities
Accomplishments
- Certificate of Appreciation - JLL Ovations | Q2 2021-22
- Work Excellence Award by iNFHRA - Safety & Security (Residential Vertical) 2021-22
- Appreciation by President of Eros Group - Work Enhancement of Multi-Level Car Parking
- Mothers Pride School - Administrator Award, 2007
- Commendation by Vice Chief of Air Staff, Indian Air Force in 2002
Hobbies
Passionate Athlete love cycling, yoga, swimming, jogging and singing.
Timeline
Assistant Vice President- Administration
Utkarsh Small Finance Bank
11.2022 - Current
Senior Key Account Manager - Facility
JLL India
02.2021 - 09.2022
Assistant General Manager - Facility
M2K Group
05.2019 - 11.2020
Deputy General Manager - Facility
AiPL Group
03.2018 - 01.2022
Deputy General Manager - Estates
Bestech Group
11.2015 - 10.2017
Deputy General Manager - Facility
Amrapali Group
08.2013 - 05.2015
Assistant General Manager - Property Management
Emaar MGF
06.2010 - 08.2013
Manager - Estates & Administration
Eros Group
06.2007 - 06.2010
Administrator
Mother's Pride
01.2006 - 06.2007
Junior Management Course - Management
Indian Air Force
01.2003 - 02.2003
Senior Non-Commissioned Officer
Indian Air Force
06.1988 - 01.2006
10th - Science
CBSE Board - New Delhi
Bachelor of Arts - Workmanship Management
Sergeant - Indian Air Force
Certificate of Higher Education - General Administration
Corporal, Indian Air Force