Munna Kumar

• Lead the implementation and administration of Microsoft Intune and SCCM for over 1,000 endpoints, including Windows, iOS, and Android devices.
• Developed baseline configuration profiles and compliance policies ensuring secure and standardized deployments.
• Streamlined software deployment using SCCM task sequences, reducing deployment time by 40%.
• Integrated Windows Autopilot for seamless device provisioning and enhanced user onboarding.
• Managed Office 365 tenant, including Exchange Online , Teams policies.
• Automated user and device management tasks using advanced PowerShell scripting.
• Coordinated patching cycles via SCCM, maintaining 98% compliance across all critical updates.

• Deployed and maintained SCCM infrastructure for OS and application deployment, update management, and endpoint inventory.
• Rolled out Intune MDM for BYOD policies, configuring conditional access and endpoint security policies.
• Provided tier-3 support for Office 365-related issues including email flow, Teams, and OneDrive sync.
• Maintained Windows images using MDT and SCCM for automated, standardized installations.

Delivered IT support for hardware, OS, and application troubleshooting.

Assisted in Active Directory & user access management.

Implemented security patches & antivirus updates, improving endpoint security.