Muppana Sri Vidya Vihari

Proactively monitored hearing aid systems using Grafana and Azure Monitor, achieving 99.99% availability and ensuring reliable performance.

• Conducted performance and stress testing of hearing aid applications with K6, identifying bottlenecks and improving system robustness under high loads.
• Implemented Renovate bot to automate package updates, reducing dependency vulnerabilities by 40% and ensuring secure software releases.
• Led incident response and post-incident reviews (PIRs), reducing downtime by 30% through root-cause analysis and corrective actions.
• Architected scalable solutions with development teams using Kubernetes, improving system performance by 25%.
• Developed and optimized CI/CD pipelines with Azure DevOps and OpenTofu, accelerating software delivery by 50% and enhancing release reliability.
• Automated routine processes, saving 10 hours weekly and driving continuous improvement in system efficiency.
• Enhanced incident management with One-Up Time and maintained comprehensive runbook, improving resolution speed and streamlining troubleshooting.
• Implemented cost-saving measures by optimizing Azure resource utilization, reducing cloud infrastructure costs by 15%.

• Architected and led CI/CD pipelines for Java applications using Jenkins and Terraform, reducing deployment time by 40% and increasing release frequency by 50%.
• Designed and implemented Red Hat OpenShift-based infrastructure, hosting containerized applications and improving production scalability by 30%.
• Migrated legacy API gateway to containerized Red Hat 3Scale, enhancing integration architecture and reducing API latency by 25%.
• Optimized resource allocation with Red Hat AMQ queues, streamlining message processing for high-throughput systems.
• Automated batch job execution using AWS Batch, Step Functions, and EventBridge, enabling scheduled workflows with real-time SNS notifications for failures, improving incident response by 30%.
• Managed PostgreSQL database operations, including creation, backups, and imports, ensuring data integrity and high availability.
• Developed and optimized Dockerfiles, pushing images to OpenShift Registry and AWS ECR, enhancing containerized application deployments.
• Wrote shell scripts to automate server maintenance, clearing idle database connections and encrypting files, saving 10 hours weekly.
• Patched Java applications and servers to mitigate Log4j vulnerabilities, ensuring compliance with security standards.
• Provided architectural leadership, troubleshooting complex issues, mentoring team members, and coordinating with QA and clients for seamless end-to-end delivery.

• Led migration of client workloads from on-premises data centers to AWS, reducing infrastructure costs by 20% and improving scalability.
• Project-managed daily SRE operations, utilizing Grafana and CloudWatch for monitoring, ensuring 99.9% system uptime and resolving issues within SLAs.
• Collaborated with clients and stakeholders to deliver requirements on time, achieving 100% adherence to project timelines through Agile methodologies.
• Resolved production incidents promptly, maintaining service reliability and documenting solutions in detailed runbook for future reference.
• Facilitated Agile practices, contributing to daily Scrum meetings, sprint planning, and retrospectives, improving team efficiency by 15%.
• Mentored new team members through hands-on training, accelerating onboarding and enhancing team productivity.

• Led end-to-end AWS solution delivery, migrating databases and applications to EC2, RDS, and S3, reducing infrastructure costs by 25% and ensuring seamless transitions.
• Configured Amazon WorkSpaces for secure remote access, enabling 100+ users to adopt cloud-based workflows with zero downtime.
• Collaborated with stakeholders to facilitate AWS adoption, delivering training to 50+ end-users, enhancing application usability and client satisfaction.
• Managed testing phases, including performance and regression testing, achieving 98% defect-free releases across multiple projects.
• Resolved application issues within SLAs, maintaining 95% client satisfaction through proactive troubleshooting and root cause analysis.
• Mentored 10+ team members, improving onboarding efficiency and contributing to on-time project delivery.
• Authored technical documentation and conducted vendor compliance audits, ensuring adherence to security and operational standards.
• Earned PROJECT STAR and Excellence in Customer Delivery Award for outstanding performance and client impact.