Over the past 9 years, I've grown from a Business Analyst to handling full-spectrum Product Manager responsibilities, driving end-to-end delivery and owning outcomes across both web and mobile platforms. My journey has equipped me with a clear understanding of end user life cycle, of what it takes to build, scale, and continuously improve products that users genuinely value, especially in complex, high-volume environments.
Overview
10
10
years of professional experience
Work History
Senior Product Owner - B2B, AI, ML
Innovapptive Global Solutions Pvt. Ltd.
10.2017 - Current
Strong problem-solving and pattern-identification skills in messy product environments with large ticket volumes.
Comfort working directly with stakeholders, C-suite, clients, and engineers to keep roadmaps aligned and teams motivated.
Built a mobile-first, AI-enabled application, understanding the nuances of performance, UX, and accessibility on both web and mobile platforms.
Authored detailed PRDs, conducted grooming sessions with engineering, tracked delivery, and ensured quality aligned with user expectations.
Worked closely with design to build user journeys, created wire-frames, and presented them to the CEO for strategic feedback.
Ability to connect the dots across users, support, engineering, and business to make strategic product decisions.
Enable the Solution Engineering team to deliver impactful customer demos by equipping them with the right tools, tailored scenarios, and deep product knowledge.
Conduct enablement sessions with stakeholders and cross-functional departments to demonstrate and explain the latest features helping everyone to align on new application capabilities.
Improved user experience through regular collaboration with UX designers and incorporating feedback from endusers.
Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
Optimized product performance by conducting thorough analyses of usage data and identifying areas for improvement.
Junior SAP Plant Maintenance Consultant
Primus Tech Systems Pvt. Ltd.
05.2015 - 10.2017
Configured and supported SAP Plant Maintenance (PM) processes including Breakdown, Preventive, and General Maintenance.
Defined organization structures and master data (Functional Locations, Equipment, BOMs, Task Lists, Maintenance Plans).
Integrated PM with Finance, Controlling, and Materials Management modules.
Prepared AS-IS and Business Blueprint documents, finalized processes with stakeholders, and addressed business pain points.
Conducted Unit Testing, Integration Testing, and UAT to ensure process consistency and system reliability.
Developed and uploaded master data templates using BDC/LSMW.
Delivered end-user training, user manuals, and ongoing support for daily operations.
Documented and resolved issues, ensuring smooth adoption of SAP PM functionality.
High Flyer Award 2022 - Strong managerial skills., High Flyer Award 2021 - Outstanding Performance in Q1., High Flyer Award 2020 - Outstanding Performance in Q3.
Domain
Work Order Management
This is a mobile application that connects front-line workers with backend management, streamlining communication and reducing paper usage.
DMS (Deductions Management System)
This product helps Deduction teams prevent revenue leakages and improve net recovery rate by resolving invalid Deductions.