MURALIDHARA G
Sales / Account / Business Development Manager
Bengaluru
Summary
Professional with strong expertise in business development, prepared to lead strategic growth initiatives. Skilled in market analysis, client relationship management, and driving revenue through innovative solutions. Focused on team collaboration and adaptable to changing needs, ensuring reliable and consistent results. Known for problem-solving abilities and effective communication, fostering productive work environment and willing to travel as needed.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sr. Business Development Manager
Sixth Energy Technologies Private Limited
02.2024 - Current
- As a Business Development Manager at Sixth Energy Technologies, Led SaaS-based remote monitoring platform sales, tailoring dashboards to industry-specific use cases through both direct enterprise customers and strategic partner channels. Built and nurtured strong partner relationships across telecom, data centers, and commercial real estate to drive new software subscriptions and recurring revenue growth. Developed partner enablement programs, training sales and technical teams on SaaS solutions, resulting in a 18% increase in partner-driven revenue.
- Job Role:
- Led sales and growth strategy for a SaaS-based remote monitoring platform (BMS, BHMS, DG & Fuel Monitoring), achieving a 22% year-over-year revenue increase and 14% boost in market share.
- Drove enterprise acquisition and subscription expansion, successfully increasing recurring revenue by tailoring client-specific dashboards and solutions through strategic partnerships.
- Cultivated and maintained strong client and partner relationships, directly resulting in high customer retention and consistent repeat business.
- Spearheaded market research and business development, identifying new SaaS opportunities and optimizing product offerings based on market trends.
- Designed and executed key sales strategies and a business continuity plan that secured new project wins and ensured robust market presence.
Sr. Territory Account Manager
Dell Technologies
04.2011 - 11.2022
- At Dell, I managed various verticals including Enterprises, BFSI, Small Business, Mid-Market, Global accounts, and Education segments, Partner accounts, leveraged my knowledge of Dell IT hardware and software with solutions to articulate their features and benefits to customers through the end-to-end sales cycle along with Pre-Sales and Support teams.
- Job Role:
- Drove revenue growth and client satisfaction across territory accounts by executing strategic account plans focused on long-term client loyalty.
- Managed a comprehensive portfolio of accounts, serving as the trusted advisor for all client IT requirements, including hardware, software, deployment, and people for projects, often leveraging strategic partner capabilities to meet specific needs.
- Cultivated strong, strategic relationships with key clients to ensure long-term satisfaction and loyalty, which was instrumental in successful joint efforts with partners.
- Collaborated cross-functionally and with key partners to ensure the seamless delivery of tailored solutions that precisely aligned with complex customer needs.
- Proactively resolved conflicts and issues promptly and efficiently, offering viable solutions to ensure customer retention and maintain strong relationships within the partner ecosystem.
- Conducted regular business reviews to assess account performance, adjust strategies, and collaboratively identify opportunities for account growth alongside partners.
- Led initiatives to improve customer satisfaction and retention through proactive engagement and relationship management best practices, often involving training and coordination with partner teams.
- Mentored junior account managers on best practices for effective client engagement and maintaining strong relationships with strategic partners.
Sr. Business Executive (Sales)
Frontier Business Systems Pvt Ltd
11.1999 - 04.2011
- Managed sales activities across Enterprise and Government segments, effectively communicating product features, capabilities, and business value through a strong cross-functional understanding.
- Built and strengthened long-term customer relationships by providing accurate information, proactive support, and delivering tailored solutions aligned with specific client objectives.
- Negotiated profitable commercial terms while continuously assessing, validating, and aligning customer needs across IT hardware, software, and subscription-based offerings.
- Collaborated with peer teams to analyze customer requirements, enabling solution-based selling that included manpower services and software deployment, and uncovering cross-selling and up-selling opportunities.
- Identified root causes of customer issues and implemented timely corrective actions to maintain service quality and safeguard business partnerships.
- Handled end-to-end project execution for two major enterprise orders, coordinating across multiple verticals including Sales Operations, Supply Chain, Accounts Receivable, and rebate management.
- Led strategic initiatives to enhance operational efficiency and productivity, including developing and executing business plans for inventory management (indenting and liquidation) to improve stock turnover.
Education
MBA - Marketing Management
Vinayaka University
Salem, India01.2012
BBA - Business Administration
SS International University
Delhi01.2009
Skills
Strategic Partnership management
Key account management
Industry networking
Market penetration
Cross-functional collaboration
Revenue development
Performance goals
Strategic partnerships
BANT (Budget - Authority - Need - Time) for Sales
STAR (Situation - Task - Action - Result) for escalation
CRM software proficiency
Pricing strategy
Certification
Project Management Professional (PMP) from MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDCAGRA) - 2022-02
Accomplishments
- Achieved a strategic win within six months of joining Sixth Energy by securing a 4,500+ battery health monitoring sensors project through a new partner in the Gujarat region. Collaborated with sales and technical teams to meet client needs, contributing to recurring SaaS revenue growth.
- During Dell tenure, won Best Sales Representative in Q2-FY19 and Q1-FY19 for achieving highest number in region.
- As Account Manager at Dell tenure, ensured 100% NPS participation with more than 9 rating (for 10) from my managed customer in Global, Enterprises and Mid-Market Accounts.
- As part of Project team, Recognized and rewarded by PSU for ensuring the timely execution of 19Crores orders with multiple location delivery.
- Frontier Business Systems rewarded for developing stock inventory spreadsheets using Microsoft Excel before the implementation of a CRM (Sales Inventory tool). Also participated in integrating the CRM tool into Oracle databases for tracking stock products by location.
- Recognized for collecting the long pending dues from assigned customers by resolving all open issues and ensured for repeat business.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Tamil
Upper intermediate (B2)
Hindi
Intermediate (B1)
Timeline
Sr. Business Development Manager
Sixth Energy Technologies Private Limited
02.2024 - Current
Sr. Territory Account Manager
Dell Technologies
04.2011 - 11.2022
Sr. Business Executive (Sales)
Frontier Business Systems Pvt Ltd
11.1999 - 04.2011
MBA - Marketing Management
Vinayaka University
BBA - Business Administration
SS International University