Summary
Overview
Work History
Education
Skills
Certification
Representative Initiatives
Personal Information
Timeline
Generic

Muralidharan Chinnadurai

Chennai

Summary

Senior IT Infrastructure and Backup/Data Protection SME with 17+ years of comprehensive IT operations experience, including 8+ years of specialized expertise across enterprise backup platforms such as Commvault (v10/v11), Rubrik 9.x, Actifio, and Veritas NetBackup. Skilled in architecting and operating Backup-as-a-Service (BaaS) solutions across on-prem and multi-cloud environments (AWS, Azure). Strong track record in resiliency planning, policy standardization, automation, version upgrades, DR readiness, and 24×7 operations. Proven people leader with experience managing cross-functional teams, SLAs, escalations, and vendor relationships while driving operational excellence and service stability.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Backup & Resiliency Architect

Kyndryl Solutions Pvt. Ltd
Chennai
01.2020 - Current
  • Architected and operated enterprise-scale backup and hosting resiliency solutions across Commvault, Rubrik, and Actifio in multi-cloud (AWS, Azure) environments.
  • Designed standardized backup/retention frameworks aligned with hosting SLAs, RTO/RPO objectives, and compliance mandates.
  • Directed quarterly platform upgrades (Commvault service packs, Rubrik releases) with change governance, rollback planning, and zero-downtime execution.
  • Partnered with Windows/Linux, DB, Network, and Storage teams to ensure seamless hosting integration and cross-platform protection.
  • Acted as primary vendor liaison with Rubrik, Actifio and Commvault for escalations, hotfixes, and best-practice adoption.

Senior Backup Engineer

Weir EnSci (Weir Minerals Pvt. Ltd.)
03.2018 - 12.2019
  • Engineered enterprise Commvault hosting environments, including migrations, merges, and PoCs for production rollout.
  • Designed and tested Disaster Recovery runbooks (rollover/rollback) to ensure hosting continuity and data resiliency.
  • Implemented storage policies with extended retention tiers, optimizing hosting capacity and compliance readiness.
  • Authored SOPs and KBs; delivered knowledge transfer sessions to strengthen hosting operations bench.

Consultant - Hosting & Backup

Capgemini Technology Services India Ltd.
05.2017 - 03.2018
  • Delivered Commvault deployments/upgrades supporting enterprise hosting workloads.
  • Established data protection frameworks aligned with ITIL change/incident practices for hosted applications.
  • Mentored engineers to improve operational maturity in hosting and backup services.

Lead Administrator - Hosting & Backup

Wipro Infotech
01.2016 - 05.2017
  • Managed Commvault and Veritas NetBackup operations for hosted enterprise workloads.
  • Oversaw SAN storage and tape libraries (IBM TS3200, NetApp, Dell) supporting hybrid hosting environments.
  • Executed backup migrations and production releases, coordinating with vendors for hardware lifecycle management.

Specialist - Virtualization & Backup Hosting

HCL Technologies
06.2009 - 12.2015
  • Administered VMware ESXi and Windows Server hosting platforms with integrated Commvault & NetBackup protection.
  • Configured deduplication, DASH copies, storage policies, and indexing to optimize hosted workloads.
  • Supported enterprise apps (SQL, Exchange, Oracle, NDMP, Virtualization) with end-to-end hosting protection.

Technical Support Engineer

Info Service Pvt. Ltd.
10.2007 - 06.2009
  • Handled system administration, networking and hardware management; managed incidents and SLAs.
  • Deployed Windows Server 2003/2008; resolved AD-related issues; supported backups (Veritas).

Designer

Telic Info Service Pvt. Ltd.
09.2006 - 10.2007
  • Worked on advertisement layouts, XHTML/CSS, image editing and basic scripting (ASP/JS/VBScript).

Education

Bachelor of Computer Applications - undefined

TNOU
01.2011

Diploma in Computer Engineering - undefined

Tamil Nadu Technical Board
01.2006

Skills

  • Commvault
  • Rubrik
  • Actifio
  • Veritas NetBackup
  • Symantec Backup Exec
  • AWS
  • Azure
  • VMware ESXi
  • Hyper-V
  • Windows Server
  • Linux
  • Active Directory
  • Microsoft Exchange
  • MS SQL Server
  • Oracle
  • Dell Compellent
  • NetApp
  • IBM TS3100
  • IBM TS3200
  • Quantum i40
  • Dell blade
  • Dell chassis
  • ITIL v3
  • 24x7 operations
  • SLA management
  • Vendor management
  • Capacity planning

Certification

  • Microsoft Certified IT Professional (MCITP - 2008), 7977265
  • ITIL v3 Foundation
  • Commvault v10 & v11 Administration
  • IBM Certified Specialist - System p Administration
  • Internal Training: VMware ESXi 5.5, 6.5 & 7, McAfee ePO Server, CCNA
  • Completed Azure Training

Representative Initiatives

  • Standardized enterprise backup/retention policies to meet diverse business and audit expectations, improving operational consistency.
  • Instituted structured onboarding/decommission processes to maintain protection coverage and recovery readiness during lifecycle changes.
  • Drove quarterly platform currency (Commvault) through change governance, testing and rollback planning to minimize risk.

Personal Information

Title: Senior Backup & Infrastructure SME

Timeline

Backup & Resiliency Architect

Kyndryl Solutions Pvt. Ltd
01.2020 - Current

Senior Backup Engineer

Weir EnSci (Weir Minerals Pvt. Ltd.)
03.2018 - 12.2019

Consultant - Hosting & Backup

Capgemini Technology Services India Ltd.
05.2017 - 03.2018

Lead Administrator - Hosting & Backup

Wipro Infotech
01.2016 - 05.2017

Specialist - Virtualization & Backup Hosting

HCL Technologies
06.2009 - 12.2015

Technical Support Engineer

Info Service Pvt. Ltd.
10.2007 - 06.2009

Designer

Telic Info Service Pvt. Ltd.
09.2006 - 10.2007

Bachelor of Computer Applications - undefined

TNOU

Diploma in Computer Engineering - undefined

Tamil Nadu Technical Board
Muralidharan Chinnadurai