Summary
Overview
Work History
Education
Skills
Software
Timeline
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MURALI KRISHNAN V

MURALI KRISHNAN V

ELECTRONICS & COMMUNICATION ENGINEER
Chennai

Summary

Motivated Administrator offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills. Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized Administrator with 20 years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Committed to resolving problems and maintaining accurate metrics and reports. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Retail Store Manager

PURCHASE AND SALES
Baskar Book House,CHENNAI
05.2003 - 04.2022
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed store organization, maintenance and purchasing functions.
  • Answered questions about store policies and addressed customer concerns.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Helped customers locate appropriate store locations of Book products, answered questions about products and provided solutions for various need issues.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted orders for new inventory.
  • Resolved customer service issues promptly.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Generated spreadsheets detailing sales information.
  • Submitted reports to senior management to aid in business decision-making and planning.

Center Head

ADMINISTRATOR
SSI,GUDIYATTAM,TAMILNADU
06.2000 - 03.2003
  • Provided leadership in analyzing, defining and improving business processes and solving complicated financial issues.
  • Generated reports to suggest corrective actions and process improvements.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, validated and distributed information to employees.
  • Targeted new customers to grow geographic reach and increase revenue.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Education

B.E (ELECTRONICS & COMMUNICATION) - Electrical, Electronics And Communications Engineering

GHOUSIA COLLEGE OF ENGINEERING
BANGALORE,INDIA
04.1993 - 03.1997

DIPLOMA IN ELECTRONICS &COMMUNICATION - Electrical, Electronics Engineering Technologies

SRIRAM POLYTECHNIC
CHENNAI,INDIA
03.1990 - 02.1993

Skills

    Office administration

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Software

MS OFFICE

BOOK DISTRIBUTION SYSTEM (LOGICSOFT )

Timeline

Retail Store Manager

PURCHASE AND SALES
05.2003 - 04.2022

Center Head

ADMINISTRATOR
06.2000 - 03.2003

B.E (ELECTRONICS & COMMUNICATION) - Electrical, Electronics And Communications Engineering

GHOUSIA COLLEGE OF ENGINEERING
04.1993 - 03.1997

DIPLOMA IN ELECTRONICS &COMMUNICATION - Electrical, Electronics Engineering Technologies

SRIRAM POLYTECHNIC
03.1990 - 02.1993
MURALI KRISHNAN VELECTRONICS & COMMUNICATION ENGINEER