MURSHID M
Kerala
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesperson
PVK enterprises
Maranchery
2025.01 - Current
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
Storekeeper
Ephone
Muscat
2024.01 - 2025.01
- Monitored stock levels to identify shortages or overages in inventory items.
- Conducted regular cycle counts to verify physical inventories against system data.
- Assisted customers with inquiries regarding products and services offered.
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
Salesperson
Ephone
Muscat
2022.02 - 2024.01
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Regional Educational Institution
Tirur, India2018-05
Higher Secondary - Commerce
Seethi Sahib Memorial Vocational Higher Secondary
Edakkazhiyur, India2016-06
SSLC -
KMHSS
Kuttoor North, India2014-06
Skills
- Customer service
- Product knowledge
- Sales techniques
- Data entry
- Relationship building
- Problem solving
- Sales software proficiency
- Computer training
- Laser printer operation
Certification
- Indian driving license
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Timeline
Salesperson
PVK enterprises
2025.01 - Current
Storekeeper
Ephone
2024.01 - 2025.01
Salesperson
Ephone
2022.02 - 2024.01
High School Diploma -
Regional Educational Institution
Higher Secondary - Commerce
Seethi Sahib Memorial Vocational Higher Secondary
SSLC -
KMHSS