Murthy Ponduru
Subject matter expert
Hyderabad,TS
Summary
▪ Working as Subject Matter Expert (SME) with First American (India) Pvt. Ltd., a Captive U.S Real Estate Title Insurance BPO firm which is a member of The First American Family of Companies (Fortune 500 Company).
▪ This BPO has its application in the American Real Estate Domain, Title Insurance & Mortgage information Services.
▪ First American (India) Pvt. Ltd has the entire repository of the American Real Estate information
▪ The key function is to constantly maintain and update the Data Base of the Real Estate information.
Overview
15
15
years of professional experience
Work History
Subject Matter Expert
First American
10.2010 - 09.2025
Responsibilities :
▪ Give 100% accurate information about the property of our clients.
▪ Doing Plant Certification on daily basis means “certify the completeness of the data that was transmitted on previous evening and advance the plant full thru dates for all live counties”, based on that customers will see the reports that they receive
▪ Work on property search using tools like Data Trace, Data Tree and County sites
▪ Having knowledge on chain of Title, Property search
▪ Have a interaction with our colleagues and do a help to clarify their doubts about process
▪ Quality check on the Exception reports.
ACHIEVEMENTS:
● Awarded with Service Excellence Award for two times in last one and half year.
● Worked various projects in Trace during the period.
Education
Bachelor of Arts - B.com
Durga Bhavani High School
Hyderabad 04.2001 -
Skills
▪ An effective communicator with excellent relationship building and interpersonal skills, strong analytical, problem solving & organizational abilities Possess a flexible & detail-oriented attitude
Timeline
Subject Matter Expert
First American
10.2010 - 09.2025
Bachelor of Arts - B.com
Durga Bhavani High School
04.2001 -