Murthy Y S N
Chennai
Summary
Experienced Solution Specialist with proven background in optimizing systems and processes. Known for strong problem-solving abilities, proficient in developing innovative solutions to complex business challenges. Demonstrates high-level proficiency in leveraging technical acumen to drive customer satisfaction and improve operational effectiveness. Adept at fostering productive relationships with stakeholders and facilitating successful project outcomes.
Overview
14
14
years of professional experience
Work History
Digital Solution Specialist
Infosys Limited
Chennai
05.2022 - Current
- Developed solution designs for customer business problems based on technical and functional requirements.
- Collaborated with internal teams such as sales, marketing, operations and support staff to ensure successful implementation of solutions.
- Conducted product demonstrations, presentations, workshops and proof of concept projects to prospects and customers.
- Provided pre-sales technical support to customers in the evaluation stage of products or services.
- Performed troubleshooting activities to identify root cause of customer issues and implemented corrective action plans to resolve them.
- Gathered feedback from customers regarding their experience with products or services offered by the company.
- Created detailed documentation including user manuals, process flows, installation guides for various software applications developed by the company.
- Assisted in the development of product roadmaps based on customer needs and market trends.
Senior Technology Architect
Infosys Limited
Chennai
01.2017 - 04.2022
- Conducted research on emerging technologies, industry trends, and competitive landscape to identify new opportunities.
- Designed technical solutions architectures that are secure, cost-effective, scalable and maintainable.
- Developed strategy for technology architecture to meet business objectives and customer requirements.
- Created system models, specifications, diagrams and charts to provide direction to developers and stakeholders.
- Collaborated with internal teams to ensure successful implementation of the proposed architecture.
- Evaluated existing applications and systems infrastructure to recommend improvements or upgrades as needed.
Technology Architect
Infosys
Chennai
04.2013 - 12.2016
- Designed technical solutions architectures that are secure, cost-effective, scalable and maintainable.
- Conducted research on emerging technologies, industry trends, and competitive landscape to identify new opportunities.
- Collaborated with internal teams to ensure successful implementation of the proposed architecture.
- Provided oversight in the design and development of software applications based on established standards.
- Identified gaps between current state and desired future state of technology architecture.
Technical Test Lead
Infosys
Chennai
05.2010 - 03.2013
- Developed, documented, and executed detailed test plans for both manual and automated tests.
- Collaborated with the development team to review and analyze test cases and system requirements.
- Monitored bug resolution efforts and tracked quality assurance metrics such as defect densities and open defects.
Education
Bachelor of Engineering -
Sri Venkateswara College of Engineering
Chennai, India04-2004
Skills
- Generative Artifical Intelligence
- Cloud Migration
- ETL Testing
- Web Automation
Timeline
Digital Solution Specialist
Infosys Limited
05.2022 - Current
Senior Technology Architect
Infosys Limited
01.2017 - 04.2022
Technology Architect
Infosys
04.2013 - 12.2016
Technical Test Lead
Infosys
05.2010 - 03.2013
Bachelor of Engineering -
Sri Venkateswara College of Engineering
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