Murtuza Bombaywala

Governance Lead, Control Management – Corporate Finance
Intelligent Solutions, Document Governance, Office of Legal Obligation Governance

• Led governance and control management activities across 3 Control Programs - Intelligent Solutions, Document Governance, and Office of Legal Obligation (OLO) programs, ensuring alignment with firmwide risk, compliance, and regulatory standards.
• Developed and implemented governance frameworks for AI/automation initiatives, document lifecycle management, and legal obligation mapping, driving transparency, accountability, and operational resilience.
• Collaborated with cross-functional teams including technology, legal, compliance, and business units to assess risks, design and test controls, and remediate gaps for both emerging and established processes.
• Oversaw regulatory and policy interpretation, understanding requirements impacting actionable controls and procedures, and supported audit readiness through robust documentation and evidence gathering.
• Championed process optimization through automation, and delivered training to promote awareness and adherence to governance best practices across the organization.

• Reviewed and analyzed processes, data, and transactions for regulatory compliance and quality assurance; identified gaps, recommended improvements, and supported audits while delivering actionable insights to leadership.
• Led and contributed to key projects including automation initiatives, DEI branding, business support, and training facilitation, collaborating with cross-functional teams to drive operational excellence.

• Team Coach with Collections for 5 Years Responsible to support the function for Communication Trainings and Handling New Batches Experience of handling over 35 Batches in JTE

• Training Analyst, responsible for conducting New Hire Training and New Hire Management for Quality Team

• Responsible for Call Handling and Supervisor Calls