TRAVEL & CULTURE : A love for travel , exploring different cultures,and understanding diverse consumer needs
MURUEGSH E
STORE MANAGER
BANGALORE,KA
Summary
Dynamic and results-oriented Store Manager with 13 years of retail experience, specializing in driving sales growth, enhancing customer satisfaction, and leading high-performing teams. Proven track record in managing daily operations, inventory control, and implementing effective merchandising strategies. Adept at training and developing staff, optimizing store layouts, and ensuring compliance with company policies. Strong leadership and problem-solving skills, with a commitment to delivering exceptional retail experiences.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Store Manager
TITAN COMPANY LTD
12.2011 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Managed inventory control, cash control and store opening and closing procedures
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Analyzed and interpreted store trends to facilitate planning
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
VANHEUSEN
09.2008 - 11.2011
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Increased sales revenues by promoting complementary products and educating customers about store promotions
- Planned team-building exercises to increase employee performance and job satisfaction
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Sales Executive
WESTSIDE
12.2007 - 09.2008
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Analyzed past sales data and team performance to develop realistic sales goals
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Master of Arts - MA ENGLISH
ANNAMALAI UNIVERSITY
Chidambaram, India 05.2012 - 05.2014
Bachelor of Teacher Education - HIGHER TEACHER EDUCTION
TAMILNADU TEACHERS EDUCATION UNIVERSITY
05.2011 - 05.2012
Bachelor of Arts - BA ENGLISH
ANNAMALAI UNIVERSITY
Chidambaram, India 05.2007 - 05.2010
DIPLOMA IN TEACHER EDUCATION - Teacher Education
KMWA
Bengaluru, India 05.2005 - 05.2007
Skills
Sales Management
Team Leadership
Customer Service Excellence
Inventory Management
Operational Efficiency
Financial Management
Training & Development
Conflict Resolution
Visual Merchandising
Compliance & Safety
Technology Proficiency
Interests
Timeline
Master of Arts - MA ENGLISH
ANNAMALAI UNIVERSITY
05.2012 - 05.2014
Store Manager
TITAN COMPANY LTD
12.2011 - Current
Bachelor of Teacher Education - HIGHER TEACHER EDUCTION
TAMILNADU TEACHERS EDUCATION UNIVERSITY
05.2011 - 05.2012
Assistant Manager
VANHEUSEN
09.2008 - 11.2011
Sales Executive
WESTSIDE
12.2007 - 09.2008
Bachelor of Arts - BA ENGLISH
ANNAMALAI UNIVERSITY
05.2007 - 05.2010
DIPLOMA IN TEACHER EDUCATION - Teacher Education
KMWA
05.2005 - 05.2007
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