Muruganantham Pazhaniappan
Chennai
Summary
Results-driven management professional with over 7 years of experience in the Banking sector. Skilled in strategic planning, project management, and fostering collaborative environments to optimize team performance and drive business growth. Known for adaptability and delivering consistent results in dynamic settings, with a strong focus on leadership, problem-solving, and effective communication. Seeking to leverage these capabilities in a professionally managed organization to further develop skills and contribute to the success and progress of the team.
Overview
8
8
years of professional experience
Work History
CDD COE Ops Associate Manager
Standard Chartered GBS
Chennai
05.2021 - Current
- Company Overview: Client Standard Chartered Bank. Project CDD COE OPS.
- Managing a team of 4 FTEs as part Onboarding as part of CDD COE Ops.
- Performing comprehensive CDD checks on new clients, including identity verification, source of funds assessment, and beneficial ownership identification.
- Regularly reviewing existing client profiles to ensure ongoing compliance with KYC regulations and updating information as needed.
- Identifying and reporting potential suspicious transactions to relevant authorities in accordance with AML (Anti-Money Laundering) guidelines.
- Staying updated on evolving regulatory requirements and ensuring the CDD process aligns with local and international standards.
- Working with relationship managers, compliance officers, and other internal stakeholders to facilitate smooth client onboarding and ongoing CDD activities.
- Providing training to colleagues on CDD procedures and best practices to ensure compliance across the organization.
- Identify opportunities to streamline CDD processes and improve efficiency.
- Implement new tools and technologies to enhance CDD effectiveness.
- Working with stakeholders to identify change requirements, prioritize work and drive milestones to completion.
- Ensuring Key Procedural Control Instance (KPCI) & Operational Risk Index (ORI) are on track.
- Preparing the daily workloads and coordinating the allocation of work between the team.
- Monitoring & reporting on standards & performance targets.
- Arranging & chairing weekly team meetings, focusing on targets & achievements.
- Collaborate with other departments to ensure smooth workflows and communication.
Senior Officer
ICICI Bank Ltd
Chennai
11.2017 - 04.2021
- Company Overview: Client ICICI Bank Ltd. Project Value Banker.
- Customer service: Provide customer service by handling complaints, providing information, and cross-selling products.
- Transaction processing: Process customer transactions quickly and efficiently.
- Product knowledge: Maintain knowledge of bank products and services.
- Self-service banking: Assist customers with self-service banking.
- Compliance: Adhere to information security and quality process norms.
- Teamwork: Work with other teams to provide customer service and support.
- Training: Support training efforts to improve staff knowledge and cross- selling
Education
B.COM - CS
Achariya Arts & Science College
Pondicherry 05-2017
Skills
- Proficient in resolving complex issues
- Effective planning and prioritization
- Proficient in financial tools
- Team leadership
- Project coordination
- Resource allocation coordination
- Staff training and development
Applications And Systems Familiar With
- ECDD (Electronic Client Due Diligence)
- DCube (Digital Due Diligence)
- Entity Master
- FINACLE
- Omniflow
- World Check (Arachnys)
- GNS - Performing screening checks for an individual/entity, UBO's and PEP's
- ACRA/Companies house - To Pull all the beneficial owner details, & UBO's.
Languages
- English
- Tamil
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned.
Personal Information
- Father's Name: Pazhaniappan M
- Date of Birth: 10/16/96
- Nationality: Indian
- Marital Status: Unmarried
Timeline
CDD COE Ops Associate Manager
Standard Chartered GBS
05.2021 - Current
Senior Officer
ICICI Bank Ltd
11.2017 - 04.2021
B.COM - CS
Achariya Arts & Science College