Summary
Overview
Work History
Education
Skills
Languages
References
Achievements Awards
Activities
Timeline
Generic
MURUGARAJ ANNAVI

MURUGARAJ ANNAVI

Trichy

Summary

Result-oriented Assistant Branch Manager with a solid background in banking and finance. Noted for strong leadership skills, adept at mentoring staff to increase productivity and customer satisfaction. Significant experience in risk management, loan processing, and implementing effective strategies for operational efficiency. In prior role, contributed to improving branch performance through proactive problem-solving and team collaboration.

Overview

9
9
years of professional experience

Work History

Assistant Branch Manager

Fusion Finance Ltd
Pettavathalai, Trichy
05.2024 - 05.2025
  • Analyzed market trends to identify opportunities for new business development.
  • Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
  • Resolved customer issues effectively in order to maintain strong customer relationships.
  • Monitored daily operations of the branch including sales, customer service, inventory control.
  • Prepared monthly reports on branch activity metrics such as number of accounts opened and closed.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
  • Provided training to new employees on company policies and procedures.
  • Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
  • Managed daily cash flow activities including counting cash drawers at opening and closing times.
  • Analyzed financial data and prepared reports on the branch's performance for senior management.

Collection Executive

L&T Financial Services Pvt Ltd
Trichy
02.2019 - 04.2022
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill.
  • Find and contact clients to ask about their overdue payments.
  • Take actions to encourage timely debt payments
  • Process payments and refunds.
  • Resolve billing and customer credit issues
  • Update account status records, and collection efforts.
  • Report on collection activity and accounts receivable status.

Cash Sorter

SIS Poseur Ltd.
02.2016 - 11.2018
  • Sorting of cash, including the piece-counting of bills, as well as counting and bagging of coins based on the standards of the Bannk Sectoral ng Pilipino's (BSP).
  • Detecting counterfeit bills and insertions;
  • Sorting of bills and coins according to the classification:
  • Bagging of coins in accordance to the standards of BSP in packing
  • Bundling and strapping of bills per denomination and according to the above classifications.
  • Tagging of bags of coins properly.

Education

Bachelor of Computer Applications - Computer Applications Development

St.Joseph's College
Trichy
01.2015

Skills

  • Sales and marketing strategies
  • Credit risk management
  • Team leadership
  • Cash handling and petty cash
  • Financial reporting and balance sheets
  • Debt collection and recovery
  • Account management
  • Market analysis and sales monitoring
  • Credit evaluation and negotiation skills

Languages

  • Tamil, Read, Write, Speak
  • English, Read, Write, Speak

References

Sivaraj B, Collection Manager, L&T Financial Services Pvt Ltd, +918489686826

Achievements Awards

  • Collected all overdue and cleared delinquent accounts
  • Achieved targets for work flow and reduction in delinquency rates
  • Carried out follow up on all collection reports in co-ordination with supervisors
  • Ensured timely payment of loan installments through personal contacts

Activities

  • Organizing events in the community
  • Participating in campaigns
  • Being involved with charities
  • Volunteering at local companies, clubs and organizations

Timeline

Assistant Branch Manager

Fusion Finance Ltd
05.2024 - 05.2025

Collection Executive

L&T Financial Services Pvt Ltd
02.2019 - 04.2022

Cash Sorter

SIS Poseur Ltd.
02.2016 - 11.2018

Bachelor of Computer Applications - Computer Applications Development

St.Joseph's College

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MURUGARAJ ANNAVI