MURUGAVEL K

Having a rich experience of 19+ years in Operations in South Asia's largest Air Express & Distribution company Bluedart Express ltd
and India No 1 E commerce sector Instakart Services Pvt ltd (FLIPKART Group of companies) 7 years. Currently handling Mother hub
and First mile operations in ECOM express ltd for Karnataka region.
* 2004 - 2014: BLUE DART Express Ltd
* 2014 – 2021: Instakart Services Pvt Ltd (Flipkart)

* 2021 - Present- ECOM Express Limited

• New Process Development: Manages & coordinates new process development projects
• Evaluates & resolves operations feasibility & process issues Working closely with all Stakeholders
• Closely working with operations team & interacting with stakeholders, identifying new process growth are processdevelopment New Process Validation: Closely monitoring & managing new process pilot testing & validation activities as per business requirements Team Management: Effectively managing teams to deliver the targets Ability to recognize the strengths of various employees and delegate tasks accordingly Demonstrate your ability to offer clear expectations so that employees understand theirresponsibilities and deliverables Effectively managing teams to deliver the targets Communicating goals so everyone understands them and their role in achieving them Motivating and inspiring everyone to do their best work
• Promoting productivity and quality standards
• Having a rich experience of 10 years in Operations in South Asia's largest Air Express & Distribution company Bluedart Express ltdand India No 1 E commerce sector Instakart Services Pvt ltd (FLIPKART Group of companies) 7 years
• Currently handling Mother huband First mile operations in ECOM express ltd for Karnataka region
• 2004 - 2014: BLUE DART Express Ltd 2014 – 2021: Instakart Services Pvt Ltd (Flipkart Group of Companies) September 2021 to Till Date: Ecom Express Ltd
• Planning & execution of operations to ease the pressure & getting maximum output Work out best Productivity by motivating team with daily briefing & set targets for the team Enhancing process, optimizing resources & capacity utilization and escalating productivity & operationalefficiencies Managing New projects and Pilot, working with cross-functional teams and preparing for new processintroduction;implementing Lean system in the process line balancing, RCA Defining potential opportunity for continuous improvement (Kaizen activities) Supervising the planning of event for new projects along with Stakeholder team Creating a Task regarding Daily operations and follow-up with the ground team to complete activity within the time plan
• Enhancing Pilot process to eliminate Process time
• Ensure Adherence of the Process guidelines for Achievement of respective milestone within Stipulated time Period and with
• Desired Result Support & Guide the Department with Excellent deep understanding of Process
• Manages & motivates the team regarding task delegation Annual target Setting as well as Performance
• Evaluation
• Ensuring the personal safety and safe working environment of staff
• Possessing creative problem-solving and analytical skills
• Willingness to work unusual hours
• An ability to handle the pressures arising from having to meet deadlines and targets
• Ensuring compliance with all regulatory requirements Ensuring that all staff comply with all healthy and safety initiatives, policies, and procedures
• Excellent Leadership and motivation skills.

• AUTOMATION EXPERIENCE: ACADEMIC DETAILS ACHIEVEMENTS: PERSONAL DETAILS