Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Timeline
Generic

Murugesh Narayana

Bengaluru

Summary

I would like to be part of an organization that will enhance my professional and personal skills, enabling me to contribute to the growth of both the organization and mycareer. I am seeking a position that involves challenging projects with scope to learn and contribute.

Multitasking Network Administrator with a background in system upgrades and hardware monitoring. Determined employee with over 12+ years of network component installation experience. Highly knowledgeable in system repairs and performance improvements.

Overview

2
2
years of professional experience

Work History

Senoir System and network administrator

Ipmetrix consulting group Pvt Limited
04.2015
  • Configuration, testing, and maintaining LAN/WAN equipments
  • Coordinating with ISP Vendors and Clients for Implementation and other link related issues
  • Creating and maintain comprehensive documentation for networks, providing advanced escalation support, including engaging Supplier support
  • Maintaining >99% uptime of network
  • Working based on ticketing and ticket closures within timeline
  • Evaluating, monitoring and maintaining Network connectivity from remote location
  • Understanding, analyzing and resolving all other Network related issues
  • Participate, working Knowledge of Windows Server and desktop environment
  • Installing, Configuring and troubleshooting windows components like terminal server, internet explorer, networking etc
  • Maintain high availability and disaster recovery solutions for mission-critical applications in windows environment Perform migrations from older Windows Server versions or physical to virtual environments Monitor and optimize server performance and resource utilization Design, implement, and manage Active Directory infrastructure, including users, groups, and permissions
  • Configure Group Policy Objects (GPOs) to enforce security and compliance policies
  • Install, configure, and support line-of-business applications running on Windows servers Troubleshoot application issues and escalate as needed Strong understanding of networking concepts such as TCP/IP, DNS, and DHCP Knowledge of backup and recovery solutionslike Idrive and NAS servers Ability to troubleshoot complex technical problems Staying up-to-date with the latest Windows Server technologies Maintain and troubleshooting outlook and office 365 issues ex:PST,OST, account creations, backups and restore Troubleshooting all kind of issues in windows xp, windows 7,8,10,11 and linux Knowledge and experience linux administration EMAIL SERVICE ENVIRONMENT like 1&1 zoho etc.
  • Handling and maintain users,groups,mail quotas etc…… Handling checkpoint firewall,CISCO ASA and fortigate complete firewall Maintain and troubleshooting Checkpoint VPNs and NAS VPN server Windows server backup, idrive, duplicate ,NAS FIREWALL : CISCO,CHECKPOINT Administer and maintain Check Point firewalls across multiple sites, ensuring optimal performance and security
  • Develop and implement firewall policies to protect sensitive data and comply with industry regulations
  • Monitor network traffic and security events using Check Point SmartConsole and other SIEM tools
  • Configure and manage VPNs to facilitate secure remote access for employees and third-party vendors
  • Conduct regular security audits and vulnerability assessments to identify and mitigate risks
  • Provide technical support and troubleshooting for firewall-related issues, ensuring minimal downtime
  • Collaborate with IT and security teams to design and implement network security solutions
  • Prepare and maintain detailed documentation of firewall configurations, policies, and procedures
  • Backups

Senior Desktop Support Engineer

kochar info tech
11.2012 - 04.2015
  • Handling a network consisting of around 15 to 20 - Routers 3745, 2611 series and switches L3 3550, 3560G series and 2960G series L2 switches, IT WAN Connectivity consisting of around 15 E1 Lines, 3 ISDN PRI, 4 MPLS and various Broadband lines
  • Configuration, testing, and maintaining LAN/WAN equipments
  • Coordinating with ISP Vendors and Clients for Implementation and other link related issues
  • Creating and maintain comprehensive documentation for networks, providing advanced escalation support, including engaging Supplier support
  • Maintaining >99% uptime of network
  • Working based on ticketing and ticket closures within timeline
  • Evaluating, monitoring and maintaining Network connectivity from remote location
  • Installing, configuring and maintaining Cisco Routers
  • Installing, configuring and maintaining Cisco Switches
  • Creating and Managing VLANs Understanding, analyzing and Resolving all other Network related issues
  • Participate in 24x7 on-call rotation, working Knowledge of Windows Server and desktop environment
  • LAN administration consisting of around 15+ servers Dell Power Edge 2950 Series Domain Controller, Storage Server, and Drishti Asterisk EPBX Servers
  • Maintaining 400+ Desktops like DELL Optiplex 330 / 360 /760, HP dx7400, dx2480, dc5800, dc6000 series small form factor Providing Level 1 & Level 2 support for the Users
  • Outlook, Password reset, Account lockout issues etc
  • Installing, Configuring and troubleshooting windows components like terminal server, internet explorer, networking etc
  • Active Directory Services and NT Users management
  • Account creation, adding to groups, etc
  • Backing up voice logs in call servers
  • Providing support to Oracle like Siebel based web applications
  • Providing remote support to internal users through third party soft VNC
  • Experience in Antivirus installation and patch management for security
  • Troubleshooting Browsers like IE (Version 5.5 to 11), Firefox,Chrome,edge & Opera etc
  • Installing and configuring network printers and troubleshooting sharing related issues
  • Experienced in troubleshooting WI-FI broadband network Configuring and maintaining AVAYA IP phones Working based on ticket tool with priority and time line Providing support drishti call servers and application and voice logger servers Handling Drishti Asterisk server users,comapaigns,voicelogger,and troubleshooting

Education

Diploma in Electronics and communication engineering -

Skills

  • PC Assembling and Disassembling
  • PC maintaining and trouble shooting
  • Installing Applications
  • Crimping
  • Experience Windows XP and Server2003, Server2008,server 2012, server 2016 server,2019 server,2022 server
  • Taking all kinds of Backup
  • Sharing, Accessing, Permission
  • DHCP, DNS , Disk Management, Installing Domain
  • Experience about Active Directory services,Group Policy management,Hyper –v,DFS
  • Experience about Linux REDHAT admin & Network
  • Experience in switch and router configuration
  • Experience in E-mail servers like 1&1, zoho etc
  • Experience in Drishti asterisk server maintaining
  • Experience in VMware ESXI ,workstation,Oracle box
  • Experience Linux Disk management in redhat , Ubuntu , centos
  • Experience on Configuring and maintaining AVAYA IP phones
  • Experience and experience with NAS (Synology) servers
  • Experience and experience with CISCO ASA, fortigate , check point firewalls
  • JCHNC (A, N, MCSA)
  • RHCE (OS REDHAT LINUX NETWORK SERVER)
  • Fortigate NSE7
  • CISCO ASA
  • Windows server 2008,2012,2016,2019
  • Checkpoint 1550
  • Hardware and software monitoring
  • Network systems installation
  • Performance Improvements
  • Data backups
  • Data backup maintenance
  • Linux administration
  • Disaster Recovery
  • Windows Server
  • Network Security

Languages

English, Telugu, Kannada, Hindi

Hobbies and Interests

Playing cricket and Watching Movies

Personal Information

  • Date of Birth: 11/29/88
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

Senoir System and network administrator

Ipmetrix consulting group Pvt Limited
04.2015

Senior Desktop Support Engineer

kochar info tech
11.2012 - 04.2015

Diploma in Electronics and communication engineering -

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