MUSADDIQ AHMED
KOLKATA
Summary
Assistant Maintenance Manager skilled with solid understanding of maintenance, repairs, cleaning and leading team members. Oversees maintenance team in performing diagnostics, troubleshooting on factory equipment and monitoring quality of repairs. Effectively interprets business requirements to improve operations.
Well versed with software and document management systems.
Overview
7
7
years of professional experience
Work History
Assistant Maintenance Manager
KRAZY FOR CHOCOLATES LLP
08.2022 - 08.2023
- Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals.
- Maintained and developed preventive maintenance programs and good working relationship with operations to enforce safety programs and procedures.
- Mentored maintenance employees by motivating and providing direction to achieve set goals.
- Created weekly staffing schedule to support 24-7 coverage for on-call maintenance.
- Leveraged technical expertise to maintain peak performance of mechanical, electrical, plumbing and HVAC.
- Promoted and conducted good housekeeping to maintain clean and organized work area.
- Followed company safety standards and procedures and reported potentially hazardous problems or conditions.
- Collaborated with staff in determining company engineering, maintenance and repair priorities.
- Assessed staff work performance and provided feedback, completed formal employee performance reviews and developed and carried-out corrective action plans.
- Documented schematic and diagram changes to keep records current.
- Drafted employee performance appraisals with enriched feedback to enhance individual performance.
- Supervised training of maintenance personnel on procedures, material and equipment use and OSHA safety regulations.
- Maintained offices and associated real estate and improved existing facilities at competitive costs.
- Managed and maintained the organization's document control system, ensuring accuracy, security, and accessibility of critical documents, drawings, and records.
- Implemented and enforced document control procedures, resulting in a 30% reduction in errors and improved compliance with industry standards.
- Collaborated closely with cross-functional teams, including engineering, project management, and quality assurance, to facilitate seamless document exchange and version control.
- Conducted regular audits of the document management system, identifying discrepancies, resolving issues, and enhancing overall data integrity.
HVAC Engineer
WESTIN HOTELS
09.2021 - 05.2022
- Helped maintenance and building engineers make accurate assessments and repair plans for HVAC systems.
- Repaired and installed split systems, chillers and boilers.
- Compiled operational, performance and safety data on HVAC and support systems.
- Prepared reports and studies to resolve open technical issues.
- Promoted positive solutions for preventive maintenance, equipment repair and component fabrication to match specifications.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Performed routine maintenance on heating and cooling systems.
- Assisted in maintenance, repair and installation of ventilation systems.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Inspected cooling systems and identified potential problems.
- Supervised and instructed assistants.
- Installed supporting components such as fuel lines and wiring to complete systems.
Transaction Risk Investigator
AMAZON DEVELOPMENT CENTRE INDIA
01.2017 - 08.2021
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Executed analysis of risks and identified risk mitigation strategies.
- Generated business intelligence reports to inform strategic decision-making.
- Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
- Compared industry-specific securities against outside metrics and each other to develop recommendations.
- Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
- Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Analyzed open orders, backlog, and sales data by using MYSQL & EXCEL to provide analytics team with insights.
- Worked with proprietary software to compile and review information with pivot tables and charts.
Education
B.Tech. - MECHANICAL ENGINEERING
JNTU HYDERABAD
HYDERABAD05.2015
HIGHER SECONDARY - Science Education
WBCHSE
WEST BENGAL05.2010
Skills
- System Updates
- Customer Service Standards
- Stress Tolerance
- Vendor Relationship Management
- Installation Management
- Facility Inspections
- Materials Requisition
- Strategic Decision-Making
- Inventory Replenishment
- Staff Management
- Loss Prevention Strategies
- Equipment Dismantling
- Vehicle Inspection
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
Assistant Maintenance Manager
KRAZY FOR CHOCOLATES LLP
08.2022 - 08.2023
HVAC Engineer
WESTIN HOTELS
09.2021 - 05.2022
Transaction Risk Investigator
AMAZON DEVELOPMENT CENTRE INDIA
01.2017 - 08.2021
B.Tech. - MECHANICAL ENGINEERING
JNTU HYDERABAD
HIGHER SECONDARY - Science Education
WBCHSE
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