Musawar Ali Mohammed
Deira, Dubai,WB
Summary
Motivated and results-driven third-year B.Com student specializing in Business Analytics, seeking a Sales Representative position. Eager to leverage analytical skills, strong communication abilities, and a proactive approach to drive sales performance and contribute to achieving company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Afroz Video Creations
03.2021 - 07.2024
- Managed customer inquiries and resolved complaints to ensure high levels of satisfaction
- Assisted in processing orders, handling returns and maintaining accurate video records
- Engaged with customers to understand their needs of video & album variations and provide tailored product recommendations
- Conducted market research and analyzed competitor strategies to support sales planning
Education
Bachelor of Commerce (B.Com) in Business Analytics -
GIRRAJ GOVERNMENT COLLEGE
Skills
- Sales Skills: Strong understanding of sales techniques and customer relationship management
- Communication: Excellent verbal and written communication skills; experienced in pitching and presenting
- Customer Service: Ability to address customer needs and resolve issues efficiently
- Negotiation: Skilled in negotiating deals and closing sales effectively
- Technical Skills: Familiar with CRM software like Telly prime and data analysis tools like Excel
Languages
English
Hindi
Telugu
Coursework
- Sales Management
- Marketing Strategies
- Consumer Behavior
- Data Analysis
- Business Communication
Personal Information
- Date of Birth: 07/22/2004
- Gender: Male
- Nationality: INDIA
- Marital Status: Unmarried
- Religion: Islam
- Passport No: W6137554
Timeline
Customer Service Representative
Afroz Video Creations
03.2021 - 07.2024
Bachelor of Commerce (B.Com) in Business Analytics -
GIRRAJ GOVERNMENT COLLEGE
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