Musheer Alam
Airline Security Supervisor
Kolkata,WB
Summary
Certified Aviation Security and Customer Service Professional with over 11+ years of experience in the aviation industry, specializing in security supervision, passenger handling, and ramp operations. Proven expertise in AVSEC, DGR, and screening operations, ensuring full compliance with BCAS and ICAO standards. Recognized for leadership, operational excellence, and commitment to safety in dynamic airport environments.
Overview
11
11
years of professional experience
3
3
Certifications
1
1
Language
Work History
Security Staff
AIDA Cruises
08.2025 - 09.2025
- Managed embarkation and disembarkation security checks for guests and crew.
- Conducted ID verification, baggage screening, and patrolling of restricted zones.
- Monitored CCTV and responded to onboard safety incidents promptly.
- Monitored guest activities and surroundings to ensure safety and compliance with established security protocols.
- Conducted regular safety inspections and reported potential hazards to maintain a secure environment.
Security Supervisor
SpiceJet Airlines
09.2016 - 07.2025
- Supervised 35–40 officers per shift, ensuring compliance with BCAS and airline SOPs.
- Conducted passenger screening, baggage clearance, and access control.
- Oversaw ramp & cargo operations including HUM, special loads, and unclaimed baggage.
- Led investigations on pilferage, baggage discrepancies, and access violations.
- Coordinated with international carriers – Qatar Airways, Etihad, Air Arabia, Malindo, Druk Air, Thai Lion Air.
- Prepared daily reports and trained new security staff on screening and safety procedures.
Guest Service Agent
AirAsia (Bhadra Aviation Services)
12.2015 - 09.2016
- Managed check-in, boarding, and gate coordination ensuring on-time departures.
- Assisted VIPs, PRMs, and UMNRs with personalized service.
- Maintained baggage reconciliation and ensured compliance with safety standards.
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
- Greeted guests upon arrival and offered assistance.
- Handled cash transactions accurately, balancing daily reports at the end of each shift.
Cargo Handling Agent
Emirates Sky Cargo (Transguard Group LLC)
12.2014 - 11.2015
- Processed cargo acceptance, airway bill verification, and documentation.
- Coordinated with customs and ramp teams for security compliance.
- Supervised secure handling of high-value and sensitive cargo shipments.
Education
Bachelor of Commerce - Accountancy Honors
Vinoba Bhave University
Dhanbad-Jharkhand 04.2001 -
Diploma - Aviation, Hospitality, Travel & Tourism
Frankfinn Institute
Kolkata, India02-2013
Skills
AVSEC, Screener & DGR Function-07 Certified
Passenger & Baggage Screening ETD Operations
Ramp & Cargo Operations Human Remains Unclaimed Baggage
CCTV Monitoring Access Control Incident Investigation
Customer Service Check-in Boarding VIP / PRM / UMNR Assistance
Team Leadership Training & Development Shift Management
Airline Coordination Ground Handling Document Verification
X-ray Screening & Explosive Trace Detection (ETD)
Airport Access Control & CCTV Systems
Incident Reporting & Security Software Tools
MS Office Report Documentation
Security protocols
Customer service
Certification
AVSEC Certification – BCAS India (Valid: 2024-10 – 2026-10)
Accomplishments
- Spice Star Award – Best Employee of the Month
- Top Performer – Emirates Sky Cargo (2015-06 – 2015-09)
- Multiple Letters of Appreciation for punctuality, teamwork & leadership
Disclaimer
Thank You Musheer Alam
Timeline
Security Staff
AIDA Cruises
08.2025 - 09.2025
Security Supervisor
SpiceJet Airlines
09.2016 - 07.2025
Guest Service Agent
AirAsia (Bhadra Aviation Services)
12.2015 - 09.2016
Cargo Handling Agent
Emirates Sky Cargo (Transguard Group LLC)
12.2014 - 11.2015
Bachelor of Commerce - Accountancy Honors
Vinoba Bhave University
04.2001 -
Diploma - Aviation, Hospitality, Travel & Tourism
Frankfinn Institute