Mushkan mothey
Bengaluru
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Senior F&B Supervisor
Vro hospitality ( Badmaash)
Ub City
05.2023 - Current
- Conducted regular inventory checks to maintain accurate stock levels and minimize wastage.
- Provided guidance and direction to junior staff members in order to ensure smooth operations within the F&B department.
- Supervised daily operations of the F&B outlets such as restaurants and bars.
- Resolved customer complaints efficiently while maintaining high levels of customer service satisfaction.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
F&B Supervisor
Vegan vogue
indiranagar
12.2022 - 04.2023
- Inspected dining areas prior to opening hours to ensure cleanliness and operational readiness.
- Organized special events, including menu selection and staffing requirements.
- Developed training plans for new employees and assisted in their onboarding process.
- Prepared daily reports outlining sales figures, labor costs, inventory levels.
- Provided guidance and support to junior team members on how to best serve customers effectively.
- Liaised with senior management regarding any changes in policies or procedures.
- Managed customer complaints or concerns in a timely and professional manner.
- Created weekly schedules for F&B staff according to business needs.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Food & Beverage Server
AA Hospitality (Lucky Chan)
indranagar
01.2021 - 11.2022
- Maintained safe hygiene and food handling standards for full compliance.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
Education
12th - All subjects
St.James high school
west bangal2018
10th - All Subjects
Shari High secondary school
Bhutan2016
Skills
- Table Setting Arrangements
- Customer Service
- Food Inspection
- Dining Customer Service
- Reservation Coordination
- Effective Customer Upselling
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Nepali
Advanced (C1)
C1
SKILLS
- Communication
- Leadership
- Inventory management
- Customer satisfaction
- Resolve customer complaints
COMPUTER SKILLS
- Ms Office
- Opera
- Micros
- Lucid
- Digitory
- Diploma in computer education
Timeline
Senior F&B Supervisor
Vro hospitality ( Badmaash)
05.2023 - Current
F&B Supervisor
Vegan vogue
12.2022 - 04.2023
Food & Beverage Server
AA Hospitality (Lucky Chan)
01.2021 - 11.2022
12th - All subjects
St.James high school
10th - All Subjects
Shari High secondary school
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