Muskaan Upadhyay
Delhi,DL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
3
3
years of professional experience
Work History
Human Resources Specialist
Indigo Airlines
Delhi, DL
11.2022 - 01.2024
- Successfully recruited and hired over 1000 qualified candidates for variety of roles in aviation industry
- Reduced clients' time to hire by average of 20% by implementing new sourcing strategy
- Built and maintained strong relationships with hiring managers and candidates, resulting in high repeat customer rate.
- Assisted with writing job postings and job descriptions for boards
Human Resources Intern
FabHotels
Gurgaon, HR
03.2022 - 10.2022
- Learnt talent acquisition such as Recruiting over 50 employees , Screening, Interviewing, Candidate assessment, Employer branding, Sourcing and onboarding Complete and mail out offer letters.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed and implemented onboarding and orientation programs for new employees.
Guest Relation Agent-Front Office
Eros Hotel
Delhi, DL
07.2021 - 03.2022
- Observing team handling by supervisor
- Handling guest queries effectively
- Assisting Duty Manager at times of event and meeting with effective manner
- Coordinating with reservation department
- Maintaining proper records for check in guest on daily basis
- Assigning rooms on daily basis
Trainee
Eros Hotel
Delhi, DL
12.2020 - 05.2021
- Catered all four verticals of Hotel development
- Assisting senior team members in room facilitation, restaurant management and banqueting facilities
- Was appreciated by clients, team members, and management
Education
MBA - Human Resources Management
Amity University Online
Noida, UP03.2026
Bachelor of Arts - Political Science
Delhi University (SOL)
Delhi, DL06.2022
Hospitality - Hotel Management
World Class Skill Centre
Delhi, DL2020
High School Diploma -
Lady Irwin School, CBSE Board
Delhi, DL2019
High School Diploma -
Open School of Learning
New, Delhi2017
Skills
- Skills Languages
- Project Management
- Adaptability and Flexibility
- Recruitment Management
- Time Management
- Decision-Making
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Human Resources Specialist
Indigo Airlines
11.2022 - 01.2024
Human Resources Intern
FabHotels
03.2022 - 10.2022
Guest Relation Agent-Front Office
Eros Hotel
07.2021 - 03.2022
Trainee
Eros Hotel
12.2020 - 05.2021
MBA - Human Resources Management
Amity University Online
Bachelor of Arts - Political Science
Delhi University (SOL)
Hospitality - Hotel Management
World Class Skill Centre
High School Diploma -
Lady Irwin School, CBSE Board
High School Diploma -
Open School of Learning
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