Summary
Overview
Work History
Education
Skills
Writing
Timeline
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Muskaan  Kapoor

Muskaan Kapoor

New Delhi,India

Summary

To work in an organization, where innovation and excellence is the way of life, where my full potential will be explored and where I will get ample scope for development.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Customer Service Executive

agent
New Delhi , india
07.2021 - Current

The customer service executive is mostly responsible for attending to customer's needs and complaints to the best of their ability. His/her job description usually entails answering customers' phone calls to take orders, resolve complaints, and to answer to queries. It could also be to provide information to customers

Education

ISOMES
01.2020 - 01.2021

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ISOMES
01.2019 - 01.2020

12th -

Bal Mandir Sr. Sec.School
01.2018 - 01.2019

10th -

Bal.Mandir.Sr.Sec.School
08.2018 - 08.2021

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Skills

    Presentation skills

Coaching and mentoring

Documentation and notes

Company policy adherence

Relationship building

Online chat and email

Strategic planning

Staff Management

Workflow planning

Writing

I love to write and explore the words playing with the words is one of my best hobby. Writing skills include all the knowledge and abilities related to expressing yourself through the written word. It is a sound understanding of language through grammar, spelling and punctuation. People with excellent writing skills can tailor their tone and word choice to different situations and people.

Timeline

Customer Service Executive

agent
07.2021 - Current

ISOMES
01.2020 - 01.2021

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ISOMES
01.2019 - 01.2020

10th -

Bal.Mandir.Sr.Sec.School
08.2018 - 08.2021

12th -

Bal Mandir Sr. Sec.School
01.2018 - 01.2019

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Muskaan Kapoor