Rishikesh Jain
Pune
Summary
Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
UnderArmour
Pune
12.2020 - Current
- Controlling, Coordinating, and Evaluating Business Operations.
- Creating Employee Schedules & Assigning Tasks.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Organized weekly meetings with department heads to review progress on key objectives.
Senior Retail Sales Associate
Adidas Original Pheonix Marketcity
Pune
03.2018 - 03.2020
- Responsible for achieving store targets through positive and effective communication with customers, and for the store operating efficiently.
- Trained new employees on company policies, procedures, and job responsibilities.
- Maintained and monitored store inventory and conducted regular in-store audits.
- Maintaining and increasing sales of company's products.
- Increasing business opportunities through various routes to market.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Assistant Cashier
Lifestyle International Pvt Ltd.
Pune
05.2012 - 12.2017
- Sending Professional career reflects 5 years, 6 months of cross-cultural experience in cashiering, team management, cash till operations, and POS System in Cashiering Module.
- Currently associated with Lifestyle International Pvt. Ltd., Pune Pavilion Assistant Chief Cashier.
- Handling a team of 22 front-end cashiers and staff scheduling.
- Billing in Orpos system, exchange issues, and customer billing issues.
- Hands on experience on loyalty programmers “ THE INNER CIRCLE “/ Landmark Rewards
- . Institutional business billing process.
- Balanced daily cash drawer, maintained records of all transactions, and prepared bank deposits.
Education
Bcom - Bcom
Pune University
Pune05-2014
Hsc - Hsc
Pune University
PuneSome College (No Degree) - SSC
Maharashtra Board
PuneSome College (No Degree) - Retail Management
AIMA GROUP
PuneSkills
- Store Organization
- Stock management
- Operations Oversight
- Department Oversight
- Records Management
- Loss Prevention
- Excellent Customer Relationship Management
- Business Development
- POS systems operations
- Retail Operations
- Team Building and Leadership
Accomplishments
- Awarded as H1 ROCKSTAR AWARD at Pune club store for the Highest Tic card- (Loyalty program) enrollments.
- Awarded as Employee Of the Year Award.
- Awarded as People Oscar Award 2016 Runner Up of Best customer Service in Landmark Group.
- Highest Bill ever made in PAN INDIA of 10 lakh from single transaction
Affiliations
- Playing Cricket.
- Travelling.
- Listening Music.
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2
Timeline
Assistant Store Manager
UnderArmour
12.2020 - Current
Senior Retail Sales Associate
Adidas Original Pheonix Marketcity
03.2018 - 03.2020
Assistant Cashier
Lifestyle International Pvt Ltd.
05.2012 - 12.2017
Bcom - Bcom
Pune University
Hsc - Hsc
Pune University
Some College (No Degree) - SSC
Maharashtra Board
Some College (No Degree) - Retail Management
AIMA GROUP
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