MUSKAN
JALANDHAR
Summary
Branch Sales Manager (BSM) – Mortgage at ICICI Bank responsible for driving home loan and mortgage product sales within an assigned branch or region.Lead a team of sales officers, coordinate with channel partners, and ensure achievement of business targets through lead generation, customer relationship management, and market development.
Overview
5
5
years of professional experience
Work History
Branch Sales Manager (Mortgage)
Kotak Mahindra Bank
Jalandhar
08.2025 - Current
• Driving secured loan sales (LAP & DOD) at Kotak Mahindra Bank
• Managing end-to-end loan process from sourcing to disbursement
• Building relationships with customers, DSAs, and connectors
• Achieving disbursement and revenue targets
• Structuring deals and negotiating pricing (ROI/spread)
• Coordinating with credit, legal, and operations team
• Ensuring compliance with KYC and bank policies.
Branch Sales Manager (Mortgage)
ICICI Bank
Jalandhar
09.2021 - Current
- Responsible for driving home loan and mortgage product sales within an assigned branch or region
- Identify and develop new channels such as Builders, Connectors and DSA's
- Lead and manage the branch mortgage sales team to meet Home loan / Lap targets
- Monitor sales performance and ensure compliance with policies and regulations
- Ensure smooth processing of applications and maintain high service standards for customer acquisition and retention
Education
MBA - MARKETING MANAGEMENT
GURU NANAK DEV UNIVERSITY
01-2021
BACHELORS OF BUSINESS ADMINISTRATION -
ACET COLLEGE
AMRITSAR01-2019
Skills
- Sales Management
- Customer Engagement
- Team Collaboration
- Strategic Decision-Making
- Operational Excellence
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Branch Sales Manager (Mortgage)
Kotak Mahindra Bank
08.2025 - Current
Branch Sales Manager (Mortgage)
ICICI Bank
09.2021 - Current
MBA - MARKETING MANAGEMENT
GURU NANAK DEV UNIVERSITY
BACHELORS OF BUSINESS ADMINISTRATION -
ACET COLLEGE