MUSKAN ANAND
GHAZIABAD
Summary
Client-focused professional with extensive experience in customer service and financial services. Proven expertise in communication, data analysis, and MS Office applications. Currently enhancing skills through the Canadian Securities Course to excel in investment and wealth management. Committed to delivering impactful contributions in advisory or client servicing roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Big Belly Restaurant
Toronto
04.2024 - 10.2024
- Managed daily transactions and balanced tills with 100% accuracy.
- Delivered fast, reliable service while assisting with prep and inventory.
- Coordinated with other departments when additional support was needed during peak hours.
Sales Advisor
H&M
Waterloo
02.2023 - 03.2024
- Enhanced customer experience and drove sales through strategic product recommendations.
- Oversaw merchandising and cashier operations to ensure seamless service delivery.
- Streamlined stockroom organization to improve accessibility and inventory control.
Brand Associate
Old Navy
Waterloo
09.2022 - 01.2023
- Processed cashier transactions with precision and balanced tills effectively.
- Managed signage and markdowns while organizing merchandise displays following company guidelines.
Process Specialist
BYJU'S
Delhi
01.2021 - 03.2022
- Handled customer inquiries and ensured compliance with resolution protocols.
- Conducted audits to uphold service quality standards.
Education
Financial Planning -
Seneca College
Toronto, Canada01-2024
Administrative Business Management -
Conestoga College
Waterloo, Canada01-2023
BBA -
Tecnia Institute of Advanced Studies
Delhi, India01-2021
High School Diploma -
Bal Bharati Public School
Delhi, India01-2018
Skills
- Financial services for clients
- Retail cash handling operations
- Management of social media content
- Expertise in Microsoft Office suite
- Sales-focused customer service skills
- Efficient data entry capabilities
Internships
- The WOW Life – Analyzed competitor strategies and optimized social media content.
- ETASHA Society – Built presentations and led intern recruitment efforts.
- Hundred Plus Pvt. Ltd. – Assisted with recruitment and HR documentation.
- Moving Pixels Pvt. Ltd. – Coordinated logistics and content for large-scale government projects.
Certification
NISM Series V-A Mutual Fund Distributors | Canadian Securities Course level 1
Timeline
Cashier Team Lead
Big Belly Restaurant
04.2024 - 10.2024
Sales Advisor
H&M
02.2023 - 03.2024
Brand Associate
Old Navy
09.2022 - 01.2023
Process Specialist
BYJU'S
01.2021 - 03.2022
Financial Planning -
Seneca College
Administrative Business Management -
Conestoga College
BBA -
Tecnia Institute of Advanced Studies
High School Diploma -
Bal Bharati Public School
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