Hi, I’m
Muskan Arora
Bengaluru,KA
Summary
A senior functional consultant with 4 years of experience in implementing and enhancing ICM solution. Skilled in collecting business requirements, designing tailored solutions, and running complex projects. Highly proficient in stakeholder management, training, and continual improvement; always looking to provide value as well as improve the contract management process.
Overview
5
years of professional experience
1
Certification
Work History
Accenture
Custom Software Engineering Senior Analyst
12.2023 - Current
Job overview
- Assisting implementation of Icertis Contract Management solutions for 4+ clients, ensuring alignment with business processes and objectives.
- Integrated Icertis with SAP Ariba, E-sign platforms (DocuSign, AdobeSign and Signing Hub) streamlining contract management processes for multiple clients.
- Managed cross-functional team of consultants and QA professionals, delivering projects on time and within budget.
- Engaged in comprehensive requirement analysis and design workshops to understand client objectives and develop optimized system configurations
- Support team development by contributing to internal initiatives like knowledge-sharing, training, and documentation
Accenture
Application Development Analyst
12.2021 - 11.2023
Job overview
- Collaborated with clients to gather and document business requirements, ensuring alignment with their contract management needs.
- Skilled in preparing documentation, conducting testing, user training, and ensuring successful go-live and hypercare support
- Conducted testing of configured solutions, identifying and resolving issues to ensure platform met all specified requirements.
- Experienced in supporting and enhancing business processes, project planning, and cross-functional team collaboration
- Maintained ongoing communication with clients, providing regular updates and addressing any issues or concerns throughout project lifecycle.
Accenture
Application Development Associate
10.2020 - 12.2021
Job overview
- Supported functional configuration of different entities in Icertis platform as per client's requirements
- Participated in system testing, identifying and reporting configuration issues to ensure platform's quality.
- Developed and executed test scripts, including Functional, Smoke, User Acceptance, Sanity, and Regression testing, to validate system functionality on ICM platform
- Offered proactive first-level support, actively identifying and addressing user needs and concerns.
HaltDos
Software Developer Intern
01.2020 - 06.2020
Job overview
- Supported development of platform for Multi-Cloud VM Creation using Java Spring MVC Framework as foundational technology
- Supported in designing architecture to facilitate VM creation across diverse cloud platforms( AWS, Google Cloud, Microsoft Azure, Digital Ocean, and Linode)
- Developed codebase to interact with each cloud provider's API for VM creation and Implemented functionalities to manage VMs efficiently across different clouds.
Education
JECRC UniversityJaipur, India
Bachelors in Technology
05.2020
Skills
- Contract Lifecycle Management
- Consultation and Client Management
- Analytical Problem Solving
- Gap and Impact Analysis
- Estimation Analysis and Functionality Testing
- End User Training
- Agile Development
Certification
- ICI Practitioner
- ICI Administrator
- ICI Professional
- AZ-900
- DP-900
Languages
English
Hindi
Hobbies and Interests
- Practicing Mandala Art
- Travel Vlogging
- Volunteering
Timeline
Custom Software Engineering Senior Analyst
Accenture
12.2023 - Current
Application Development Analyst
Accenture
12.2021 - 11.2023
Application Development Associate
Accenture
10.2020 - 12.2021
Software Developer Intern
HaltDos
01.2020 - 06.2020
JECRC University
Bachelors in Technology
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