MUSKAN CHAUHAN
Bengaluru
Summary
Results-driven sales professional with over three years of experience in various roles, including business development, and key account management. Proven ability to foster strong client relationships and enhance customer satisfaction through exceptional service and effective communication. Received awards for core values such as teamwork, and transparency. Eager to leverage expertise in client relationship management to drive business growth and deliver outstanding results in a dynamic environment. Committed to continuous improvement and adapting to new challenges in the field.
Overview
4
4
years of professional experience
Work History
Key Accounts Manager
Simplilearn
05.2023 - Current
- The role of Key Accounts Manager at Simplilearn involves managing and nurturing relationships with key clients to ensure their satisfaction and retention.
- This position requires a deep understanding of client needs, and the ability to provide tailored solutions that align with their business objectives.
- By leveraging strong communication and negotiation skills, maintaining strong relationships, and driving account growth has been a priority.
- Achieved significant upselling opportunities, contributing to revenue growth.
- Developed and maintained relationships with key accounts, resulting in an increase in revenue year-over-year.
- Recognized with the Core Values Award for exceptional teamwork and transparency.
Business Development Associate
Byjus
01.2023 - 12.2023
- As a Business Development Associate at Byju's, responsibilities include identifying new business opportunities and fostering relationships with potential clients.
- The ability to communicate value propositions clearly has been essential in converting leads into clients.
- Successfully generated leads that contributed to a significant increase in sales revenue.
- Collaborated with various teams to create and implement effective business strategies.
- Utilized strong analytical skills to assess client needs and recommend appropriate solutions.
Sales Executive
Bajaj Finserve
06.2021 - 10.2021
- In the role of Sales Executive at Bajaj Finserve, the focus has been on driving sales and building strong relationships with clients.
- Engaging with potential customers to understand their needs, and offering tailored financial solutions, has been key to achieving sales targets.
- Proactive approach to problem-solving, and the ability to adapt to various customer situations.
- Achieved and exceeded monthly sales targets through effective lead generation and client management.
- Developed and maintained strong relationships with clients, resulting in high customer satisfaction rates.
- Contributed to team training initiatives, enhancing overall team performance.
Education
BBA -
Idyllic Institute of Management
Indore (Madhya Pradesh)07.2021
Skills
- Client relationship
- Team collaboration
- Business Development
- Account management
- Client retention
- Customer Satisfaction
Hobbies and Interests
- Cooking
- Travelling
- Diary writing
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Key Accounts Manager
Simplilearn
05.2023 - Current
Business Development Associate
Byjus
01.2023 - 12.2023
Sales Executive
Bajaj Finserve
06.2021 - 10.2021
BBA -
Idyllic Institute of Management
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