MUSKAN GARG

Results-driven Quality Engineering and AI-focused Technology Professional with over 4.5 years of experience in healthcare, automation, and large-scale system testing. Expertise in designing high-impact testing strategies, streamlining QA operations, and ensuring flawless software releases. Currently contributing to Deloitte since April 2025, leveraging AI/ML, automation, and engineering best practices to drive digital transformation initiatives. Committed to enhancing operational efficiency and delivering innovative solutions that meet evolving industry demands.

Project: Gen D – Insurance Contract Document Automation (EOC/COC/SOB), Duration: July 2025 – Present, Role: Developer, Working as a Developer in the Gen D project for Elevance Health, focusing on contract document automation., Analyzing Certificate of Coverage (COC) and Schedule of Benefits (SOB) templates to identify annual plan/benefit updates., Updating Mapping Documents using Admin Template redlines and configuring Static/Dynamic rule changes., Writing rules/conditions in the Configuration Document (Developer Mode) for dynamic benefit updates., Integrating PL Links using Benefit IDs via Service Mapping sheet., Uploading templates to P2A Sandbox, validating Publish status, and generating test EOC documents., Performing Unit Testing, Peer Review, and coordinating with QA for UAT deployment., Ensuring compliance across SG, LG, MEWA, SH, ABF market segments.

• Professional Certificate in Generative AI & Machine Learning — IIT Guwahati (E&ICT), Simplilearn
• Completed 25+ hands-on ML/AI projects and 3 capstone implementations.
• AWS Certification — Published paper 'Building AWS Infrastructure from Scratch' (Springer, ICICC 2019)
• Machine Learning — Verzeo
• Python — INetSolv Technologies

• Deloitte Udemy Certification — Prompt Engineering
• Completed internal Deloitte Udemy courses focused on LLM fundamentals, prompt design, chain-of-thought prompting, retrieval augmentation, and AI-assisted automation.