Muskan kapoor
Workday Consultant
Bengaluru
Summary
Client-focused professional with 1.5+ years of experience in Workday HCM, reporting, and solution delivery across key HR modules. Skilled in engaging stakeholders, translating business needs into actionable solutions, and driving user adoption through training and clear communication. Adept at building strong client relationships, presenting value-driven insights, and supporting post-implementation success.
Overview
1
1
year of professional experience
1
1
Language
Work History
Workday Consultant
HR Path
01.2024 - Current
- Delivered customized Workday solutions while directly engaging with clients to gather business requirements and translate them into effective configurations.
- Collaborated with cross-functional teams to implement modules like Core HCM, Recruitment, Talent, and Performance, ensuring alignment with client goals and maximizing operational efficiency.
- Built and optimized data-driven reports (Advanced, Matrix) to support leadership decision-making and improve visibility into HR metrics.
- Facilitated secure system access by managing user-, role-, and intersection-based security, maintaining 100% compliance with audit requirements.
- Participated in Agile sprints, handling sprint planning, documentation, and user acceptance testing to ensure on-time and quality delivery.
- Resolved client-reported issues through post-implementation support, improving system reliability and enhancing user satisfaction.
- Conducted product walkthroughs and end-user training, improving client onboarding and feature adoption across Workday modules.
- Designed and deployed personalized notifications and alerts to increase process transparency and end-user engagement.
- Acted as a primary point of contact for clients, translating their business challenges into actionable solutions through clear and consultative communication.
- Facilitated regular stakeholder meetings and solution demos to align expectations, clarify requirements, and drive buy-in from both technical and non-technical audiences.
- Delivered compelling presentations and walkthroughs of configurations and reports, ensuring clients fully understood the value and functionality of proposed solutions.
- Built strong relationships with cross-functional stakeholders, fostering trust and long-term collaboration that led to increased client satisfaction.
- Simplified complex technical concepts for business users, enabling informed decision-making and smoother project execution.
- Collaborated closely with internal teams (developers, QA, product managers) to relay client feedback effectively and ensure timely resolution of concerns.
Education
Bachelors of Technology - Computer Science And Engineering
Amity University Rajasthan
Jaipur, India 04.2001 -
Skills
Requirements gathering
HCM functional expertise
Agile methodology
Solutioning Based on Business Requirements
Stakeholder Communication & Alignment
Presentation & Pitching Skills
Timeline
Workday Consultant
HR Path
01.2024 - Current
Bachelors of Technology - Computer Science And Engineering
Amity University Rajasthan
04.2001 -
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