Muskan Kerni
IT Product Manager
Bengaluru
Summary
- Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
- A key professional with 7.5 years of experience in IT industry in Product Management and Business Analysis. Excellent reputation for resolving problems and improving customer satisfaction.
- Extensive experience in gathering and analyzing business requirements and processes and developing specification documents.
- On site work experience in carrying out requirement gathering sessions and product implementation workshops.
- Work with cross functional teams and lead a team of engineers, designers, tester and production support.
- Experienced in end - to - end Product Management.
- Strong understanding of Product Management, Requirement gathering, Designing, SDLC (Software Development Life Cycle).
- Excellent time management, decision making, planning, ability to learn quickly in a fast-paced environment.
- Capability of adapting and handling number of roles & responsibilities simultaneously.
- Excellent communication and presentation skills.
Overview
8
8
years of professional experience
Work History
Associate Delivery Manager
Yellow Messenger India
12.2020 - Current
- Manage the full project lifecycle from ideas, through business requirements and design, development, to delivery to clients and post-delivery maintenance.
- Develop a comprehensive product and marketing roadmap to deliver on business goals.
- Translate stakeholder ideas/ high level deliverables into detailed product solutions for engineering to develop.
- Creative execution of the future and existing consumer journeys.
- Liaison between product and delivery teams for better execution of project with high standards.
- Collaborate with pre - sales, sales, marketing, customer service teams.
- Closely collaborate with project members to identify and quickly address problems.
- Maintain tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Senior Business Analyst(Product Owner)
Cloudmoyo India Pvt. Ltd
07.2018 - 12.2020
- Lead and manage requirements gathering and analysis activities by working with stakeholders, developers, UX designers, QA analysts and external customers.
- Define, lead, and execute holistic strategy to work towards strategic business goals; collaborate across regions, product areas, and functions.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Define and evolve product strategy, roadmap and backlog.
- Create Business and Functional requirement documents, user cases, user stories.
- Perform gap analysis for “As Is” to “To be” system and apply business analysis skills to help customers identify crucial business areas and how technology can be applied to accelerate business processes.
- Identify customer pain points and improve/design system to address these.
- Plan and explain the requirements to development and testing team.
- Design low-fi and high - fi mock up screens for desktop and mobile version of the application using Balsamiq tool.
- Perform end to end functional testing of all the features.
- Plan and carry out UAT and training sessions at the client site with business.
- Change Proposal Management; Effort Estimation, Impact & Gap Analysis, Functional Work-breakdown structure and testing of changes.
- Engage with cross-functional teams for implementation of product requirements.
- Created BA CoE and lead the same on best practices & responsibilities of BA.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
Business Analyst
Capgemini
08.2014 - 07.2018
- Analyzing business requirements and defining consistent, correct and complete specification.
- To support the Developers & Testers, in coordination with the Onshore members / Clients and other Stakeholders, in the delivery of best in class Logistics Application Services.
- Change Proposal Management; Effort Estimation, Impact & Gap Analysis, Functional Work-breakdown structure and testing of Changes.
- Actively participate in Change proposal implementation & testing and define ways for improvement / enhancement.
- Defect analysis & clarifying functional queries of team members with onshore members / client.
- Prepare Requirement document, User manual and training material.
- Impart business process knowledge transfer to the team members.
- Prepare business / functional process workflow using UML.
- Test Management: Test Data creation, Test Case writing, Test Case Execution (Manual), Regression tests at various stages in the SDLC
- Analyze key aspects of business to evaluate factors driving results and summarized into presentations.
Business Analyst
Capgemini
07.2013 - 07.2014
- Requirement gathering and writing Use Case.
- Create Function requirement document for module of Technical Publication for Thales.
- Functional testing of module.
- Determine Root Cause Analysis of defects raised by client and fix the defects.
- Analyze and assess functional and organizational activities.
- Migration of application from Struts1 to Struts2.
- Writing test cases for the module developed.
Education
B. Tech - Biotechnology
Shri Mata Vaishno Devi University
08.2009 - 05.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Business Analysis
Strategic Planning
Data analysis
Business process mapping
Critical thinking
Customer Success
Product designing
Market Analysis
Client communication
Functional Documentation
Team leadership and collaboration
Requirements Gathering
Microsoft Office Suite
Workflow Analysis
Upbeat delivery
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Associate Delivery Manager
Yellow Messenger India
12.2020 - Current
Senior Business Analyst(Product Owner)
Cloudmoyo India Pvt. Ltd
07.2018 - 12.2020
Business Analyst
Capgemini
08.2014 - 07.2018
Business Analyst
Capgemini
07.2013 - 07.2014
B. Tech - Biotechnology
Shri Mata Vaishno Devi University
08.2009 - 05.2013