Muskan Kumari
Sales - Team Leader
Delhi
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
5
5
Certifications
5
5
Year Of Work Experience
Work History
Team Leader
Justdial
Delhi
01.2018 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted with new hire processing and existing training programs.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Built strong relationships with customers through positive attitude and attentive response
- Mentored and guided employees to foster proper completion of assigned duties
- Led team of [12] members while providing exceptional customer service
Tour Operator
Wings Tour N Travels
Delhi, DL
01.2017 - 01.2018
- Built personal relationships with guests to promote positive experiences
- Collected and deposited payments from guests.
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories
- Guided groups of up to 50 people on tours of Traveler's.
Education
Schooling - Commerce
Sarvodaya Kanya Vidyalaya
Ashok Vihar 2001.01 - 2012.03
B'COM - B'COM
IGNOU
Maidan Garhi 06.2021 - Current
Skills
- Complaint resolution
Certification
- Star Performer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
B'COM - B'COM
IGNOU
06.2021 - Current
- Star Performer
11-2019
- Star Performer
08-2018
Team Leader
Justdial
01.2018 - Current
Tour Operator
Wings Tour N Travels
01.2017 - 01.2018
Schooling - Commerce
Sarvodaya Kanya Vidyalaya
2001.01 - 2012.03
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