MUSKAN MAVANI
London
Summary
I am a forward-thinking and ambitious Business Management undergraduate with over two years of experience in sales, customer service, hospitality, and operational support. I have strong communication skills, excellent customer-handling abilities, and proficiency in Excel, inventory management, and team coordination. Alongside my studies, I am currently volunteering at Oxfam, where I help manage store operations, organise stock, prepare price labels, and support customer service. I am adaptable, proactive, and eager to join a dynamic team where I can further develop my skills in customer service, sales, retail, and digital marketing.
Overview
5
5
years of professional experience
Work History
Volunteer Retail Assistant
Oxfam
01.2025 - Current
- Support daily shop operations and maintain an organized, customer-friendly environment.
- Handle price labeling, tagging, and updating product displays.
- Sort donations, organise stock, and help maintain accurate inventory.
- Assist customers on the shop floor, offering friendly and helpful service.
- Support the team with till operations and general store tasks.
Waitress
Shrilalitha Restaurant
- Provided friendly and efficient service in a fast-paced environment.
- Managed multiple tables, took accurate orders, and handled payments.
- Supported the team during busy hours and maintained cleanliness.
Sales & Marketing Assistant
TechGeek
05.2024 - 11.2024
- Engaged with customers to understand their needs and recommend suitable products.
- Conducted market research to align sales strategies with customer preferences.
- Collaborated with the marketing team on campaigns and promotional materials.
Sales Associate
Edifice The Mall
01.2023 - 11.2023
- Delivered excellent customer service and handled transactions efficiently.
- Maintained store organization and restocked displays.
- Worked with team members to meet sales targets and execute promotions.
Inventory & Excel Assistant
RF Enterprise
01.2022 - 12.2022
- Managed daily stock records and updated inventory for cold drink distribution.
- Used Microsoft Excel for stock tracking, invoicing, and data entry.
- Coordinated with suppliers to ensure timely restocking.
Manager
Dinner Point Restaurant
11.2020 - 11.2021
- Managed daily operations of a busy restaurant and ensured smooth workflow.
- Led a team while maintaining high customer service standards.
- Handled marketing activities, social media content, and promotions.
Education
A-Levels - Accounts, Business Management, Informatics Practices, Economics, English
India
IndiaBachelor of Business Management -
University of Bedfordshire
UK12.2025
Skills
- Customer Service
- Communication
- Leadership
- Digital Marketing
- Time Management
- Management Skills
- Salesmanship
- Computer Proficiency
- Teamwork
- Cash Handling
- Restaurant Operations
- Excel & Data Handling
- Video Editing
Languages
- English
- Hindi
- Gujarati
Timeline
Volunteer Retail Assistant
Oxfam
01.2025 - Current
Sales & Marketing Assistant
TechGeek
05.2024 - 11.2024
Sales Associate
Edifice The Mall
01.2023 - 11.2023
Inventory & Excel Assistant
RF Enterprise
01.2022 - 12.2022
Manager
Dinner Point Restaurant
11.2020 - 11.2021
Waitress
Shrilalitha Restaurant
A-Levels - Accounts, Business Management, Informatics Practices, Economics, English
India
Bachelor of Business Management -
University of Bedfordshire