Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Disclaimer
Timeline
Generic
Muskan Sharma

Muskan Sharma

New Delhi

Summary

Diligent professional with experience in data management with knowledge of Customer Support. Seeking a position to utilize my skills & knowledge to provide professional services to company & clients. By applying & honing my knowledge & working in a challenging & motivating environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Associate

Paytm Payment Bank Limited
09.2023 - 05.2024
  • Administered customer support and performed duties as MIS executive
  • Additionally, drafted and amended agreements, renewals, amendments, or NDAs and maintained legal documents in legal repository received from in-house counsels and business partners.
  • Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.

Senior Associate

Conneqt Business Solution Pvt. Ltd.
05.2022 - 06.2023
  • Worked for Samsung Process by resolving management escalation.
  • Maintained responsibility for all consumer forum or management inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
  • Analyzed data and created reports for senior management.

Education

Masters in commerce -

Indira Gandhi National Open University
01.2023

B.Com. -

School of open learning, Delhi University
01.2019

COMMERCE -

DAVPS
01.2016

10TH -

DAVPS
01.2014

Skills

  • MS Excel
  • PowerPoint
  • Ms Word
  • Customer Relationship Management (CRM)

Certification

Certificate in Intellectual Property Rights, FICCI IPRO, 05/01/2021, 06/01/2021

Personal Information

  • Date of Birth: 07/23/1998
  • Gender: Female
  • Nationality: India

Languages

  • English
  • Hindi

Disclaimer

I hereby declare that all above information is in correct with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above-mentioned particulars.

Timeline

Senior Associate

Paytm Payment Bank Limited
09.2023 - 05.2024

Senior Associate

Conneqt Business Solution Pvt. Ltd.
05.2022 - 06.2023

Masters in commerce -

Indira Gandhi National Open University

B.Com. -

School of open learning, Delhi University

COMMERCE -

DAVPS

10TH -

DAVPS

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